Customer Care Specialist — Solutions & Support

UPS; Ciudad de México; On-site; MXN 300,000 - 420,000; Full time

Job summary

UPS seeks an entry-level professional in Mexico City for a permanent role focused on customer requests, order execution, and shipment status support. You will provide quotes and analyze customer needs to deliver practical solutions.

The ideal candidate typically holds a four-year degree or equivalent experience and joins a team that supports a Fortune Global 500 organization’s growth and service standards.

Qualifications

• Typically requires a four-year degree or equivalent experience.

Responsibilities

• Receives incoming requests from customers and/or vendors, executes orders, and provides quotes.
• Checks shipment status and analyzes customer needs to provide solutions.

Education

Bachelor's degree or equivalent experience

Job description

UPS seeks an entry-level professional in Mexico City for a permanent role focused on customer requests, order execution, and shipment status support. You will provide quotes and analyze customer needs to deliver practical solutions.

The ideal candidate typically holds a four-year degree or equivalent experience and joins a team that supports a Fortune Global 500 organization’s growth and service standards.