Customer Service Representative – Bilingual (English/Spanish)

Centris Mx; Aguascalientes; On-site; MXN 201,000 - 268,000; Full time

Benefits offered by this job

Paid training

Weekly payments

Performance bonuses

Career growth

University partnerships

On-site doctor

Job summary

CENTRIS MX in Aguascalientes, Mexico, is hiring for a full-time on-site customer support role within our product team. You will handle bilingual calls, deliver product information, and work closely with sales and business stakeholders to ensure excellent user experiences.

We offer paid training from day one, weekly payments, performance-based growth, and university partnerships; an on-site doctor and teleconsultation are provided.

Qualifications

• Bilingual proficiency in English and Spanish.
• Strong communication and interpersonal skills.
• Basic computer knowledge and typing skills.
• Availability to work full-time shifts.
• Previous call center experience is a plus, but not required.

Responsibilities

• Handle inbound and outbound customer calls in English and Spanish.
• Provide accurate information about products and services.
• Resolve customer issues with professionalism and efficiency.
• Record customer interactions in the system.
• Collaborate with team members to ensure high-quality service.

Skills

Bilingual EN/ES

Communication

Typing skills

Full-time availability

Call center experience

Job description

Location Aguascalientes, Mexico (On-site)

Schedule Full-time

Employment Type Full Time

Experience Without Experience

Salary To be discussed

Description

Join our product team to drive the vision and strategy for our core platform. You'll work closely with sales and business stakeholders to deliver exceptional user experiences.

Requirements

• Bilingual proficiency (English and Spanish).
• Strong communication and interpersonal skills.
• Basic computer knowledge and typing skills.
• Availability to work full-time shifts.
• Previous call center experience is a plus, but not required.

Responsibilities

• Handle inbound and outbound customer calls in English and Spanish.
• Provide accurate information about products and services.
• Resolve customer issues with professionalism and efficiency.
• Record customer interactions in the system.
• Collaborate with team members to ensure high-quality service.

Benefits

• Competitive salary + performance bonuses.
• Paid training from day one.
• Weekly payments.
• Performance-based career growth.
• Agreements with universities.
• On-site doctor and teleconsultation.