Customer Service

Tata Consultancy Services; Santiago de Querétaro; Presencial; MXN 120.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Seguro de salud

Seguro de vida

Gympass

Asistencia psicológica gratuita

Reembolso de certificaciones

Portal de aprendizaje gratuito

Oportunidad de experiencia internacional

Descuentos en universidades

Bonificación por referidos

Reconocimiento por desempeño

Descripción de la vacante

Una empresa de servicios de TI de renombre busca profesionales de atención al cliente dispuestos a aprender y transformar sus carreras. Ofrecemos un entorno colaborativo lleno de oportunidades para el desarrollo profesional y la evolución constante de habilidades. Con un enfoque en la inclusión y la diversidad, esta es una oportunidad emocionante para unirse a un equipo que valora la individualidad y el crecimiento. ¡Únete a nosotros y transforma tu carrera en una de las empresas más grandes del mundo!

Formación

• Se requiere profesional con dominio del inglés y experiencia en atención al cliente.
• Disponibilidad para trabajar a tiempo completo en turnos rotativos.

Responsabilidades

• Responder llamadas entrantes sobre consultas de servicio al cliente.
• Colaborar en un entorno diverso e innovador.

Conocimientos

Proficiencia en inglés

Atención al cliente

Trabajo en equipo

Descripción del empleo

Direct message the job poster from Tata Consultancy Services

Talent Acquisition at Tata Consultancy Services | Tech Recruiter | Business Partner | Headhunter

Come to one of the biggest IT Services companies in the world!! Here you can transform your career!

Why join TCS? Here at TCS we believe that people make the difference; that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for Customer Service professionals who want to learn and transform their careers.

For this role, we need a professional who has:

• Proficiency in English is mandatory.
• Availability for full-time work in rotational shifts (8 hours shift).
• Ability to respond to incoming calls regarding customer service inquiries from the US and other 90 countries.

What can you expect from us?

• Professional development and constant evolution of your skills, always in line with your interests.
• Opportunities to work outside Mexico.
• A collaborative, diverse, and innovative environment that encourages teamwork.

What do we offer?

• Health insurance.
• Life insurance.
• Gympass.
• TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social, and financial assistance to associates.
• Partnership with SESC.
• Reimbursement of Certifications.
• Free TCS Learning Portal – Online courses and live training.
• International experience opportunity.
• Discount Partnership with Universities and Language Schools.
• Bring Your Buddy – By referring people, you become eligible to receive a bonus for each hire.
• TCS Gems – Recognition for performance.
• Xcelerate – Free Mentoring Career Platform.

At TATA Consultancy Services, we promote an inclusive culture; we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility to build a TCS that respects individuality. Come to be a TCSer!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service
• Industries: IT Services and IT Consulting