Customer Quality Engineer – Mobility & Flexible Hours

One Mobility; Comonfort; Presencial; MXN 260.000 - 380.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive salary

Stability and development

Flexible time

Descripción de la vacante

One Mobility Group in Comonfort, Guanajuato, México is seeking a Customer Quality Engineer to lead customer quality objectives, identify gaps in processes, and support visits and audits. You will evaluate returns, conduct root-cause analysis with the CFT, ensure timely follow-ups, and drive continuous improvement using quality tools.

Requirements include an Industrial Engineering degree, 2 years of experience, and advanced English.

Formación

• Industrial Engineering degree required.
• Minimum 2 years of experience.
• Advanced English required.

Responsabilidades

• Lead activities related to achieving customer quality objectives.
• Identify gaps in quality processes before, during, and after process implementation.
• Identify, promote, and implement best quality practices for all customers.
• Organize and support customer quality-related visits and audits.
• Evaluate all customer returns and notifications and determine root causes with the CFT.
• Conduct customer visits.
• Ensure customer satisfaction through follow-up on issues, root cause analysis, and feedback.
• Participate in continuous improvement and corrective action activities using quality tools.
• Enter requested quality data into the customer portal or respond to customer requests.
• Advise on use of specific customer requirements.

Conocimientos

Advanced English

Educación

Industrial Engineering

Descripción del empleo

One Mobility Group in Comonfort, Guanajuato, México is seeking a Customer Quality Engineer to lead customer quality objectives, identify gaps in processes, and support visits and audits. You will evaluate returns, conduct root-cause analysis with the CFT, ensure timely follow-ups, and drive continuous improvement using quality tools.

Requirements include an Industrial Engineering degree, 2 years of experience, and advanced English.