Customer Quality & Relationship Engineer

faurecia S.A.; Silao (Ciudad); Presencial; MXN 30.000 - 45.000; Jornada completa

Descripción de la vacante

faurecia S.A. is looking for a Customer Relationship Engineer in Silao, Guanajuato. This role focuses on developing customer satisfaction by promoting a quality culture through teamwork and continuous improvement.

The ideal candidate will have an engineering degree, 3 to 5 years of experience in the automotive industry, and in-depth knowledge of quality engineering techniques. Responsibilities include representing the plant, ensuring compliance with standards, and maintaining customer portals.

Formación

• 3 to 5 years of experience in an industrial environment, preferably automotive.
• In-depth knowledge of quality engineering techniques including PPAP, APQP, GD&T, MSA, SPC, FMEA.
• Experience with IATF 16949, ISO 14001, internal audit.

Responsabilidades

• Be the main representative of the plant to the customer.
• Ensure compliance with IATF 16949 and ISO 14001 requirements.
• Organize and participate in all technical meetings with the customer.

Conocimientos

Customer satisfaction orientation

Quality engineering techniques

Problem-solving skills

Leadership

Bilingual communication (English)

Educación

Industrial, manufacturing or mechanical engineering degree

Herramientas

SAP

Minitab

Microsoft Office

Descripción del empleo

faurecia S.A. is looking for a Customer Relationship Engineer in Silao, Guanajuato. This role focuses on developing customer satisfaction by promoting a quality culture through teamwork and continuous improvement.

The ideal candidate will have an engineering degree, 3 to 5 years of experience in the automotive industry, and in-depth knowledge of quality engineering techniques. Responsibilities include representing the plant, ensuring compliance with standards, and maintaining customer portals.