Customer Project Engineer

Schneider Electric; Santiago de Querétaro; Presencial; MXN 350.000 - 520.000; Jornada completa

Descripción de la vacante

Schneider Electric in Querétaro, Mexico is seeking a Customer Project Engineer to act as the single point of contact from order opportunity through hand-off to services, coordinating with Front and Back Office teams to protect margin and ensure timely delivery.

The ideal candidate has a Bachelor's in Supply Chain, Logistics, Business or Operations Engineering, 2+ years as a project manager, strong customer service and communication skills, and advanced English.

Formación

• Bachelor's in Supply Chain, Logistics, Business or Operations Engineering or related field.
• +2 years of experience as project manager
• Focused in customer service
• Project Management skills (Tools, knowledge of economics in project business, ....)
• Supplier management knowledge
• Strong communication skills
• Advanced English

Responsabilidades

• Organize and plan low complexity projects
• Manage budget, project schedule, risk & opportunities and Variation Orders & Claims
• Responsible for Customer Satisfaction and Project margin deviation during execution
• Execute projects in full compliance with ETO CPP Process and ETO Toolbox in coordination with the Supply Chain, Manufacturing, Project Engineering department and Project Buyer
• Review technical specification and take decisions on technical comments raised by the customer.
• Monitor and control projects progress to ensure the on-time delivery of the projects. Use the tracking board tool and elevate any risks of delay during SIM meetings.
• Maintain a positive relationship with the customer and communicate regularly (correspondence, emails, call, meeting).
• Communicate effectively with the project team and the other departments of the plant (Internal Kick off meeting)

Conocimientos

Project management

Communication skills

Supplier management

Customer service

English language

Educación

Bachelor's in Supply Chain, Logistics, Business or Operations Engineering

Descripción del empleo

As a Customer Project Engineer, you will be the single point of contact to the Front Office, responsible for ensuring execution from order opportunity through hand-off to services while providing updates based on information from the multiple departments at the plant. You will work collaboratively with both the Front and Back Office to identify and mitigate all execution risks while supporting margin attainment.

What do you get to do in this position:

• Organize and plan low complexity projects
• Manage budget, project schedule, risk & opportunities and Variation Orders & Claims
• Responsible for Customer Satisfaction and Project margin deviation during execution
• Execute projects in full compliance with ETO CPP Process and ETO Toolbox in coordination with the Supply Chain, Manufacturing, Project Engineering department and Project Buyer
• Review technical specification and take decisions on technical comments raised by the customer.
• Monitor and control projects progress to ensure the on-time delivery of the projects. Use the tracking board tool and elevate any risks of delay during SIM meetings.
• Maintain a positive relationship with the customer and communicate regularly (correspondence, emails, call, meeting).
• Communicate effectively with the project team and the other departments of the plant (Internal Kick off meeting)

This job might be for you if

• Bachelor's in Supply Chain, Logistics, Business or Operations Engineering or related field
• +2 years of experience as project manager
• Focused in customer service
• Project Management skills (Tools, knowledge of economics in project business, ....)
• Supplier management knowledge
• Strong communication skills
• Advanced English

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

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Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.