Customer-Focused Teller: Cash, Service & Solutions

Citigroup Inc.; Chilpancingo de los Bravo; Presencial; MXN 89.000 - 134.000; Jornada completa

Descripción de la vacante

Citigroup Inc. in Chilpancingo de los Bravo, Guerrero, seeks a Teller to support day-to-day branch activities, deliver client-facing services, and process transactions as part of the Customer Service function.

You will handle cash, deposits, and vault responsibilities, identify referrals, educate clients on digital options, and uphold bank policies to ensure secure, compliant service.

Formación

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsabilidades

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform banking transactions including cash deposits/withdrawals and maintaining branch vault cash.
• Identify referral opportunities for new products based on client goals.
• Educate clients on digital and self-service options offered by Citi.
• Adhere to bank policies, controls, and regulatory procedures for safety and compliance.
• Ensure client needs are met and manage issues, escalating when needed.

Conocimientos

Customer service

Sales experience

Cash handling

Problem solving

Teamwork

Educación

High School diploma or equivalent

Descripción del empleo

Citigroup Inc. in Chilpancingo de los Bravo, Guerrero, seeks a Teller to support day-to-day branch activities, deliver client-facing services, and process transactions as part of the Customer Service function.

You will handle cash, deposits, and vault responsibilities, identify referrals, educate clients on digital options, and uphold bank policies to ensure secure, compliant service.