Cross Dock Supervisor

Nearshore Business Solutions; Monterrey; Presencial; MXN 279.000 - 469.000; Jornada completa

Descripción de la vacante

Nearshore Business Solutions in Monterrey, Mexico, seeks a Cross Dock Supervisor to lead warehouse operations on-site. You will oversee inbound and outbound freight, coordinate with 3PL partners, and resolve operational issues on the warehouse floor.

The role requires 2+ years of supervision experience, strong WMS knowledge (Körber preferred), and excellent communication with customers, carriers, and suppliers.

Formación

• 2+ years in warehouse supervision, cross-dock or logistics.
• Hands-on with WMS; Körber WMS preferred.
• Proficiency in MS Office and logistics portals.
• Strong verbal and written communication with customers and 3PL partners.
• Ability to identify and resolve shipping discrepancies quickly.
• Attention to detail in freight, docs, and inventory records.

Responsabilidades

• Execute receiving and shipping in the Warehouse Management System.
• Verify freight against packing lists, bills of lading, and manifests.
• Coordinate daily workflows with 3PL warehouse personnel.
• Manage outbound shipment coordination per carrier schedules.
• Serve as point of contact for discrepancies and damaged freight.
• Maintain paperwork, records, shipment photos for non-compliant shipments.
• Monitor cross-dock lanes, trailer activity, and KPIs to ensure timely operations.

Conocimientos

Warehouse supervision

Cross-dock operations

Logistics coordination

Microsoft Office

Customer communications

Herramientas

Körber WMS

Descripción del empleo

Job Title: Cross Dock Supervisor

Location: Monterrey , Mexico – On-Site

Type of Contract: Full-Time Employee via GP (Employer of Record)

Salary Range: Market Rates

Language Requirements: Strong English communication skills (assumed based on regular interaction with customers and external partners)

Openings:2 Positions

Target Start Date:November 2

Our client is seeking a skilled Cross Dock Supervisor with experience in warehouse supervision, cross-dock operations, and logistics to join their growing team. You will play a key role in managing inbound and outbound freight transactions, coordinating with third-party logistics personnel, and resolving operational issues on the warehouse floor. Your work will directly impact freight accuracy, shipment timeliness, and overall cross-dock performance.

Key Responsibilities

• Execute receiving and shipping transactions accurately within the Warehouse Management System (WMS).
• Verify physical freight against packing lists, bills of lading, manifests, and other shipment documentation.
• Coordinate daily workflows and compliance requirements with third-party logistics (3PL) warehouse personnel.
• Manage outbound shipment coordination according to customer carrier schedules and freight requirements.
• Serve as the first point of contact for discrepancies, damaged freight, and system-related issues, using customer portals as required.
• Maintain accurate paperwork, digital records, shipment photos, and documentation for non-compliant or exception shipments.
• Monitor cross-dock lanes, trailer loading and unloading activity, and key performance indicators to support timely and efficient operations.

Must-Have Qualifications

• Minimum 2 years of experience in warehouse supervision, cross-dock operations, logistics, or a closely related environment.
• Hands‑on experience with Warehouse Management Systems; experience with Körber WMS is strongly preferred.
• Proficiency with Microsoft Office tools and the ability to work comfortably with customer and logistics portals.
• Strong verbal and written communication skills for coordinating with customers, vendors, carriers, and 3PL partners.
• Proven ability to identify and resolve shipping discrepancies and operational issues in a fast‑paced environment.
• Strong attention to detail when reviewing freight, shipment documentation, and inventory records.

Preferred Qualifications

• Previous experience supervising cross-dock or high‑volume freight operations.
• Familiarity with Körber WMS.
• Experience tracking and reporting warehouse or logistics KPIs.
• Experience working directly with external carriers, customers, and third‑party warehouse teams.
• Strong organizational and documentation‑management skills.