Credit to Cash Analyst – Bilingual Collections – Hybrid

Colgate; Ciudad de México; Hybrid; MXN 320,000 - 520,000; Full time

Job summary

Colgate-Palmolive is seeking a Junior Collections Analyst in Mexico City to drive cash flow optimization and maintain healthy B2B relationships across a $38MM monthly Accounts Receivable portfolio for US Export and LATAM customers. You will execute end-to-end collections, resolve inquiries, and support global finance standardisation under CBS Mexico – Finance.

This role offers exposure to cross-functional teams, risk mitigation, and process improvements in a growing multinational environment.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• 1+ years of experience in finance, collections, or accounts receivable environments.
• Professional fluency in English and Spanish (oral and written).

Responsibilities

• Collections Workflow Execution: Proactively manage account collection workflows for past-due balances by issuing notices, conducting customer follow-ups, and documenting payment commitments in the system.
• Account Reconciliation & Processing: Perform periodic account reconciliations, aging credit balance reviews, and refund processing for assigned customer portfolios across US Export and LATAM accounts.
• Inquiry & Dispute Resolution: Serve as a key point of contact for customer inquiries, resolving billing and charge questions while maintaining strong partner relationships.
• Cross-Functional Stakeholder Collaboration: Partner with Sales, CS&L, and back-office teams to resolve payment term discrepancies, clear routine deductions, and elevate complex account risks.
• Portfolio Risk Monitoring: Prepare customer account statements, track aging accounts, and monitor promise-to-pay commitments to mitigate credit risk.
• Master Data & Compliance Control: Maintain customer master data accuracy, execute payment term updates per established policies, and adhere to internal finance control standards.

Skills

English fluency

Spanish fluency

Education

Bachelor’s degree in Finance/Accounting/Business Administration

Tools

Excel

SAP

Job description

Colgate-Palmolive is seeking a Junior Collections Analyst in Mexico City to drive cash flow optimization and maintain healthy B2B relationships across a $38MM monthly Accounts Receivable portfolio for US Export and LATAM customers. You will execute end-to-end collections, resolve inquiries, and support global finance standardisation under CBS Mexico – Finance.

This role offers exposure to cross-functional teams, risk mitigation, and process improvements in a growing multinational environment.