Bilingual Credit to Cash Analyst - US/LATAM

Colgate; Ciudad de México; On-site; MXN 400,000 - 650,000; Full time

Job summary

Colgate-Palmolive is seeking a Junior Collections Analyst in Mexico City to drive cash flow optimization within the Credit to Cash team, managing a multi-million dollar AR portfolio for US Export and LATAM. The role reports to the Collections Team Lead and offers growth in global finance processes.

Required: Bachelor's degree in Finance/Accounting, 1+ years in finance or AR, fluent in English and Spanish, and strong Excel skills. SAP knowledge is a plus.

Qualifications

• Bachelor's degree in Finance, Accounting, or a related field.
• 1+ years of experience in finance, collections, or accounts receivable environments.
• Professional fluency in English and Spanish (oral and written).
• Proficiency in Microsoft Excel (e.g., VLOOKUPs, pivot tables).

Responsibilities

• Collections Workflow Execution: Proactively manage account collection workflows for past-due balances by issuing notices, conducting customer follow-ups, and documenting payment commitments in the system.
• Account Reconciliation & Processing: Perform periodic account reconciliations, aging credit balance reviews, and refund processing for assigned customer portfolios across US Export and LATAM accounts.
• Inquiry & Dispute Resolution: Serve as a key point of contact for customer inquiries, resolving billing and charge questions while maintaining strong partner relationships.
• Cross-Functional Stakeholder Collaboration: Partner with Sales, CS&L, and back-office teams to resolve payment term discrepancies, clear routine deductions, and elevate complex account risks.
• Portfolio Risk Monitoring: Prepare customer account statements, track aging accounts, and monitor promise-to-pay commitments to mitigate credit risk.
• Master Data & Compliance Control: Maintain customer master data accuracy, execute payment term updates per established policies, and adhere to internal finance control standards.

Skills

Bachelor’s degree

Finance/Accounting experience

English & Spanish fluency

Excel proficiency

SAP knowledge

Education

Bachelor's degree in Finance, Accounting, or related field

Tools

SAP

Job description

Colgate-Palmolive is seeking a Junior Collections Analyst in Mexico City to drive cash flow optimization within the Credit to Cash team, managing a multi-million dollar AR portfolio for US Export and LATAM. The role reports to the Collections Team Lead and offers growth in global finance processes.

Required: Bachelor's degree in Finance/Accounting, 1+ years in finance or AR, fluent in English and Spanish, and strong Excel skills. SAP knowledge is a plus.