Counter Manager: Lead, Coach & Grow a High-Performing Team

PSC Industries; Mérida; Presencial; MXN 300.000 - 420.000; Jornada completa

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Descripción de la vacante

PSC Industries is seeking a dynamic Counter Manager to lead and develop our team of Sales Associates in Mérida. You will coach the team to achieve sales, service and operational targets, while creating a flexible business plan to recruit and retain customers through targeted events and strong customer relationships.

The role offers exposure to business planning, consumer insights, event management and front-line marketing, with progression opportunities within the prestige beauty sector.

Formación

• Proven leadership and coaching abilities in a retail setting.
• Strong communication and customer service skills.
• Ability to develop and execute strategic plans.
• Experience in financial planning and resource management.
• Proficient with basic computer tools (email, Excel).

Responsabilidades

• Lead and develop Sales Associates to hit sales and service targets.
• Create and execute an agile business plan.
• Recruit and retain customers via strategic targeting and events.
• Lead in-store events and customer relationship management.
• Guide a high performing team and ensure operational targets.
• Collaborate on front-line marketing initiatives.

Conocimientos

Verbal communication

Written communication

Customer service

Results oriented

Goal setting

People development

Customer needs

Diplomacy

Team leadership

Attention to detail

Autonomy

Proactivity

Discretion

Educación

Store management experience

Herramientas

Microsoft Excel

Descripción del empleo

PSC Industries is seeking a dynamic Counter Manager to lead and develop our team of Sales Associates in Mérida. You will coach the team to achieve sales, service and operational targets, while creating a flexible business plan to recruit and retain customers through targeted events and strong customer relationships.

The role offers exposure to business planning, consumer insights, event management and front-line marketing, with progression opportunities within the prestige beauty sector.