Collections Specialist - French

Honeywell Technologies; San Luis Potosí; Hybrid; MXN 180,000 - 260,000; Full time

Job summary

Honeywell Technologies is a global automation company; the Collections Specialist will manage the collections process, engage with customers to resolve payment issues, and support the team in achieving targets. The role is based in San Luis Potosí with a hybrid work model and will report to the Collections Manager.

You will interact with internal teams to resolve disputes, analyze payment trends, and maintain accurate records while promoting positive customer relationships.

Qualifications

• 1 to 3 years of experience in collections, credit, or accounts receivable management.
• Proficient in both English and French.
• Strong knowledge of collections processes and customer account management.
• Familiarity with financial systems and collections software.
• Ability to analyze customer payment trends and resolve payment issues effectively.

Responsibilities

• Contact customers to collect outstanding payments and resolve billing issues.
• Negotiate payment arrangements and follow up on overdue accounts.
• Maintain accurate records of collection activities and customer interactions.
• Collaborate with internal teams to resolve disputes and discrepancies.
• Support the development and implementation of collection policies and procedures.

Skills

Collections

AR/Receivables

Bilingual English-French

Education

Bachelor's degree in Finance or Accounting

Tools

ERP systems

Collections software

Job description

As a Collections Specialist here at Honeywell, you will be responsible for managing the collections process to ensure timely and accurate collection of outstanding accounts receivable. You will engage with customers to resolve payment issues, negotiate payment plans, and maintain positive customer relationships while minimizing bad debt.

You will report directly to our Collections Manager and you'll work out of our San Luis Potosi location on a Hybrid work schedule.

In this role, you will impact the company's cash flow and financial health by effectively managing receivables and supporting the collections team in achieving their targets.

• Contact customers to collect outstanding payments and resolve billing issues.
• Negotiate payment arrangements and follow up on overdue accounts.
• Maintain accurate records of collection activities and customer interactions.
• Collaborate with internal teams to resolve disputes and discrepancies.
• Support the development and implementation of collection policies and procedures.

YOU MUST HAVE

• 1 to 3 years of experience in collections, credit, or accounts receivable management.
• Proficient in both English and French
• Strong knowledge of collections processes and customer account management.
• Familiarity with financial systems and collections software.
• Ability to analyze customer payment trends and resolve payment issues effectively.

WE VALUE

• Associate's or Bachelor's Degree in Finance, Accounting, or related field.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment and manage multiple priorities.

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world's most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector's transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.