Collections & AR Associate — Negotiate Payments & Cash Flow

Arrow Enterprise Computing Solutions; Tlaquepaque; Sur place; MXN 223 000 - 288 000; Plein temps

Avantages offerts par ce poste

Christmas bonus

Vacation premium

Healthcare Insurance

Life Insurance

Vision Insurance

Dental Insurance

Restaurant Vouchers

Savings Fund

Wellbeing program

Growth Opportunities

Résumé du poste

Arrow Electronics in Guadalajara is seeking a collections professional to join our Credit and Collections team. You will contact customers to collect payments, negotiate plans, and determine reasons for non-payment while maintaining positive relationships.

You will collaborate with sales teams across the US, Canada and international members to review orders and release limits. The role requires 1–2 years of experience, strong negotiation, fluent English, and Excel proficiency.

Qualifications

• 1–2 years of collections or finance experience.
• Fluent in English, with strong negotiation and communication skills.
• Proficient in Microsoft Excel and basic ERP systems experience.

Responsabilités

• Take inbound and outbound calls to collect payments and negotiate payment plans.
• Determine non-payment reasons and follow up on disputes to collect balances.
• Take actions on accounts such as holds, collections placements, and order holds.
• Collaborate with sales teams across the United States, Canada and international members to review orders and master data.

Connaissances

Negotiation

English fluency

Verbal communication

Written communication

Excel

Independent work

Client relationships

Outils

Oracle ERP

Description du poste

Arrow Electronics in Guadalajara is seeking a collections professional to join our Credit and Collections team. You will contact customers to collect payments, negotiate plans, and determine reasons for non-payment while maintaining positive relationships.

You will collaborate with sales teams across the US, Canada and international members to review orders and release limits. The role requires 1–2 years of experience, strong negotiation, fluent English, and Excel proficiency.