Accounts Receivable Associate I: Collections & Payments

Arrow Electronics, Inc.; Región Centro; On-site; MXN 223,000 - 288,000; Full time

Benefits offered by this job

Christmas bonus 30 days

Vacation premium 40%

12 vacation days + 2 floating days

Vision and Dental

Life Insurance

Healthcare Insurance

Food/Pantry Vouchers

Restaurant Vouchers

Savings Fund

Wellbeing program

Job summary

Arrow Electronics, Inc. is seeking an Collections / Accounts Receivable Associate I to join the Guadalajara team. This role focuses on collecting payments, negotiating plans, and resolving invoice disputes while maintaining strong customer relationships.

The position requires 1–2 years of experience, solid Excel skills, and the ability to work independently. It offers competitive benefits and a robust wellbeing program in a dynamic finance environment.

Qualifications

• 1-2 years of experience.
• Strong negotiating abilities.
• Excellent verbal and written communication; fluent in English.
• Ability to work independently with little or no guidance.
• Ability to build and maintain effective business relationships with clients.
• Demonstrated experience and proficiency with Microsoft Excel.

Responsibilities

• Take inbound and outbound calls to collect payment from customers, negotiate payment plans, obtain proper approvals for selected payment solution.
• Work with customers to determine reason(s) for non-payment of invoices for new cases; follow up on disputes that have already been researched and collect outstanding balance if applicable.
• Take appropriate action on accounts such as credit holds, placement with collections, holding orders, etc.
• Collaborate with sales teams across the United States, Canada and international members and customers to review order release and customer master files; release orders as appropriate and set a limit to order releases based on research and analysis.

Skills

Negotiation

Communication

Independence

Relationship building

English fluency

Tools

Microsoft Excel

Oracle ERP

Job description

Arrow Electronics, Inc. is seeking an Collections / Accounts Receivable Associate I to join the Guadalajara team. This role focuses on collecting payments, negotiating plans, and resolving invoice disputes while maintaining strong customer relationships.

The position requires 1–2 years of experience, solid Excel skills, and the ability to work independently. It offers competitive benefits and a robust wellbeing program in a dynamic finance environment.