Cloud Transformation TAM — Technical Account Manager

Google; México; On-site; MXN 900,000 - 1,300,000; Full time

Job summary

Google Cloud is seeking a Technical Account Manager (TAM) to guide enterprise customers through technical transformations. You will lead cloud consulting engagements, manage delivery across services, and coordinate a cross-functional, geographically dispersed team.

You will build strong relationships with enterprise leaders, translate business goals into cloud architectures, and drive adoption of Google Cloud offerings with a focus on success and long-term partnership.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• 2 years of experience in a customer-facing role with stakeholders and driving technical implementations.
• Experience supporting customers in cloud operations, cloud support, or cloud consulting.
• Ability to communicate in Spanish and English fluently for client management in this region.

Responsibilities

• Accelerate adoption of Google Cloud by leading the implementation journey and managing timelines, milestones, and migration goals.
• Advocate for customer needs to overcome blockers and drive feature development across multiple teams.
• Develop relationships with stakeholders to understand business needs and lead quarterly business reviews and executive sessions.
• Plan customer events and launches, partnering with Support, Engineers, and SREs to ensure success and guide escalations to resolution.
• Develop best practices and reusable assets to scale Google Cloud adoption through partners.

Skills

Spanish fluency

English fluency

Cloud operations knowledge

Stakeholder communication

Education

Bachelor’s degree in CS/Engineering or equivalent

Job description

Google Cloud is seeking a Technical Account Manager (TAM) to guide enterprise customers through technical transformations. You will lead cloud consulting engagements, manage delivery across services, and coordinate a cross-functional, geographically dispersed team.

You will build strong relationships with enterprise leaders, translate business goals into cloud architectures, and drive adoption of Google Cloud offerings with a focus on success and long-term partnership.