Cloud & Security IT Support Engineer (Remote)

United Exports; Región Centro; Híbrido; MXN 280.000 - 460.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Multinational team

Career development

Descripción de la vacante

United Exports in Guadalajara, Mexico is seeking an IT Support Engineer to maintain business continuity by providing technical assistance to users, managing systems and networks, and keeping IT infrastructure stable and secure.

The Cloud, Security & Applications administrator role focuses on day-to-day administration, cloud services, endpoints, identity environment, cybersecurity platforms, and business applications.

Formación

• Bachelor's degree in Systems Engineering, IT Engineering, Computational Systems Engineering, Computer Science or similar.
• Cloud certifications are advantageous.
• 3–5 years’ experience in IT administration, enterprise cloud productivity services, endpoint management, SaaS applications support, cloud support or similar.
• Hands-on experience with enterprise cloud productivity and collaboration suites, cloud identity platforms, modern endpoint management tools, identity and access management, endpoint security and remote user support.
• Fluent English and Spanish

Responsabilidades

• Identities lifecycle and collaboration, troubleshooting cloud productivity suites.
• Security monitoring, incident triage, compliance evidence.
• Device management, deployment and compliance, Endpoint health.
• Cloud services, automation and reporting.
• Service delivery, documentation and improvement.
• SaaS administration, Applications in scope, Access governance

Conocimientos

Cloud Productivity Suite Admin

Identity & Access Management

Cybersecurity

Endpoint Management

Scripting & Automation

Remote User Support

Educación

Bachelor's Degree in IT/CS related field

Herramientas

Cloud Identity Platforms

SaaS Administration Tools

Descripción del empleo

United Exports in Guadalajara, Mexico is seeking an IT Support Engineer to maintain business continuity by providing technical assistance to users, managing systems and networks, and keeping IT infrastructure stable and secure.

The Cloud, Security & Applications administrator role focuses on day-to-day administration, cloud services, endpoints, identity environment, cybersecurity platforms, and business applications.