Cloud Reliability Engineer — Azure & GCP Expert

Teradata; Tijuana; On-site; MXN 1,201,000 - 1,887,000; Full time

Job summary

Teradata is seeking a Cloud Engineer to support its as‑service cloud offerings across Azure and Google Cloud. You will ensure stability, security, and performance of mission‑critical platforms while collaborating with SRE, DevOps, and governance teams.

You will implement cloud security controls, monitor resources, and participate in live incident calls to minimize impact. Strong English communication and distributed teamwork are essential.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
• Strong understanding of cloud architecture, infrastructure, and operational best practices.
• Basic knowledge of public cloud services (Azure and GCP).
• Basic knowledge of Linux administration and Shell Scripting
• Basic working knowledge of relational databases (e.g., Teradata, Oracle, DB2, or similar).
• Strong English communication skills, including written, verbal, and presentation abilities.
• Proven ability to work effectively as part of a collaborative, distributed team.
• Any desirable certifications: ITIL, Microsoft Azure or Google Cloud Platform
• Relevant Vantage certifications are preferred, such as Teradata Vantage Certified Associate or Teradata Vantage Administration.

Responsibilities

• Manage and support 24x7 public cloud environments across Azure and GCP for multiple customers.
• Execute risk assessments during task execution to ensure platform stability and minimize service impact.
• Implement and maintain cloud security best practices, including compliance and governance controls.
• Monitor system throughput, load balancing, and overall platform health; proactively optimize critical cloud resources.
• Provide real-time troubleshooting and issue resolution, including participation in live customer calls and incident bridges.
• Respond promptly to incidents, conduct root cause analysis, and implement preventive and corrective actions.
• Maintain accurate and up-to-date documentation for cloud configurations, processes, and troubleshooting procedures.
• Collaborate across globally distributed teams to ensure timely and effective resolution of technical issues.
• Ensure consistent achievement of SLAs, SLOs, and KPIs, with a strong focus on customer experience.

Skills

Cloud architecture

Azure

GCP

Linux administration

Shell scripting

Relational databases

English communication

Distributed teamwork

Education

Bachelor's degree in Computer Science or Information Technology

Master's degree preferred

Tools

Teradata Vantage Certified Associate

ITIL certification

Azure certification

Google Cloud certification

Job description

Teradata is seeking a Cloud Engineer to support its as‑service cloud offerings across Azure and Google Cloud. You will ensure stability, security, and performance of mission‑critical platforms while collaborating with SRE, DevOps, and governance teams.

You will implement cloud security controls, monitor resources, and participate in live incident calls to minimize impact. Strong English communication and distributed teamwork are essential.