Cloud Engineer

Teradata; Tijuana; On-site; MXN 1,201,000 - 1,887,000; Full time

Job summary

Teradata is seeking a Cloud Engineer to support its as‑service cloud offerings across Azure and Google Cloud. You will ensure stability, security, and performance of mission‑critical platforms while collaborating with SRE, DevOps, and governance teams.

You will implement cloud security controls, monitor resources, and participate in live incident calls to minimize impact. Strong English communication and distributed teamwork are essential.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
• Strong understanding of cloud architecture, infrastructure, and operational best practices.
• Basic knowledge of public cloud services (Azure and GCP).
• Basic knowledge of Linux administration and Shell Scripting
• Basic working knowledge of relational databases (e.g., Teradata, Oracle, DB2, or similar).
• Strong English communication skills, including written, verbal, and presentation abilities.
• Proven ability to work effectively as part of a collaborative, distributed team.
• Any desirable certifications: ITIL, Microsoft Azure or Google Cloud Platform
• Relevant Vantage certifications are preferred, such as Teradata Vantage Certified Associate or Teradata Vantage Administration.

Responsibilities

• Manage and support 24x7 public cloud environments across Azure and GCP for multiple customers.
• Execute risk assessments during task execution to ensure platform stability and minimize service impact.
• Implement and maintain cloud security best practices, including compliance and governance controls.
• Monitor system throughput, load balancing, and overall platform health; proactively optimize critical cloud resources.
• Provide real-time troubleshooting and issue resolution, including participation in live customer calls and incident bridges.
• Respond promptly to incidents, conduct root cause analysis, and implement preventive and corrective actions.
• Maintain accurate and up-to-date documentation for cloud configurations, processes, and troubleshooting procedures.
• Collaborate across globally distributed teams to ensure timely and effective resolution of technical issues.
• Ensure consistent achievement of SLAs, SLOs, and KPIs, with a strong focus on customer experience.

Skills

Cloud architecture

Azure

GCP

Linux administration

Shell scripting

Relational databases

English communication

Distributed teamwork

Education

Bachelor's degree in Computer Science or Information Technology

Master's degree preferred

Tools

Teradata Vantage Certified Associate

ITIL certification

Azure certification

Google Cloud certification

Job description

Our Company

At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.

What You’ll Do

As a Cloud Engineer, you will support Teradata’s as‑service cloud offerings across public cloud environments (Azure and GCP). You will play a key role in ensuring the stability, security, and performance of mission‑critical customer platforms while collaborating closely with internal and external stakeholders. Your responsibilities will include cloud infrastructure operations, security implementation, incident management, and continuous optimization of cloud‑based data warehouse environments.

Key Responsibilities

• Manage and support mission‑critical, 24x7 public cloud environments across Azure and GCP for multiple customers.
• Execute risk assessments during task execution to ensure platform stability and minimize service impact.
• Implement and maintain cloud security best practices, including compliance and governance controls.
• Monitor system throughput, load balancing, and overall platform health; proactively optimize critical cloud resources.
• Provide real‑time troubleshooting and issue resolution, including participation in live customer calls and incident bridges.
• Respond promptly to incidents, conduct root cause analysis, and implement preventive and corrective actions.
• Maintain accurate and up‑to‑date documentation for cloud configurations, processes, and troubleshooting procedures.
• Collaborate across globally distributed teams to ensure timely and effective resolution of technical issues.
• Ensure consistent achievement of SLAs, SLOs, and KPIs, with a strong focus on customer experience.

Who You’ll Work With

You will work closely with cross‑functional teams, including SRE, DevOps, Product Engineering, Governance, Cloud Service Delivery, and Service Experience Managers.

Additionally, you will collaborate with stakeholders across the organization to ensure the successful delivery of continuous improvement initiatives and ongoing support of cloud‑based systems.

What Makes You a Qualified Candidate

• Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).
• Strong understanding of cloud architecture, infrastructure, and operational best practices.
• Basic knowledge of public cloud services (Azure and GCP).
• Basic knowledge of Linux administration and Shell Scripting
• Basic working knowledge of relational databases (e. g. , Teradata, Oracle, DB2, or similar).
• Strong English communication skills, including written, verbal, and presentation abilities.
• Proven ability to work effectively as part of a collaborative, distributed team.
• Any desirable certifications: ITIL, Microsoft Azure or Google Cloud Platform
• Relevant Vantage certifications are preferred, such as Teradata Vantage Certified Associate or Teradata Vantage Administration.

What You’ll Bring

• Strong analytical and problem‑solving skills, with the ability to diagnose and resolve complex technical issues.
• Exceptional communication and collaboration skills, with the ability to work effectively with technical and non‑technical stakeholders

Why We Think You’ll Love Teradata

We prioritize a people‑first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well‑being because we care about our people and their ability to thrive both personally and professionally. We are an anti‑racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are. Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.