Cloud Platform Technical Lead - Reliability & Data Platform

AgileEngine, LLC.; Santiago de Querétaro; On-site; MXN 2,172,000 - 3,258,000; Full time

Benefits offered by this job

Professional growth

USD-based pay

Exciting projects

Flextime

Job summary

AgileEngine is seeking a Cloud Platform Technical Lead to own the reliability and orchestration of an enterprise data platform in a regulated healthcare environment. You will lead the technical direction across AWS, EKS, Kubernetes, Argo Workflows, Snowflake, S3, and data pipelines.

The role demands 6+ years in cloud/platform engineering, strong leadership, and the ability to operate within LatAm service window and on-call rotations.

Qualifications

• 6+ years in Cloud/Platform/SRE or DevOps roles.
• Deep AWS production experience including security and networking.
• Kubernetes and EKS expertise with troubleshooting and scaling.
• Hands-on with Argo Workflows or similar.
• IaC experience, Terraform preferred; CI/CD governance.
• Observability, logging, alerts, and incident routing.
• Lead major incidents and cross-functional troubleshooting.
• Experience with SLAs, runbooks, change controls, on-call.
• Knowledge of Snowflake, S3 data lakes, SQL, dbt, Fivetran/HVR.
• Python, Shell, Bash for automation.
• Strong communication and stakeholder management.
• English proficiency; LatAm hours ET window.

Responsibilities

• Own end-to-end reliability of the Managed Data Platform.
• Lead transition to managed services with discovery and risk mapping.
• Define cloud architecture, IaC standards, CI/CD practices.
• Provide technical leadership for AWS, Kubernetes, Argo.
• Translate needs into actionable requirements and backlogs.
• Guide cross‑platform decisions on Snowflake, dbt, Fivetran.
• Lead cross-platform troubleshooting and L3 escalation.
• Direct incident response, recovery, and post-incident review.
• Ensure releases include validation and rollback planning.
• Define reliability indicators and monitor them.
• Mentor engineers and improve team practices.
• Coordinate LatAm and India coverage windows.
• Participate in senior escalation and on-call model.

Skills

AWS

EKS

Kubernetes

Argo Workflows

Terraform

CI/CD

Observability

Incident Mgmt

Data Platforms

Python

Shell/Bash

Leadership

Mentoring

English Proficiency

Tools

Argo Workflows

Terraform

Job description

AgileEngine is seeking a Cloud Platform Technical Lead to own the reliability and orchestration of an enterprise data platform in a regulated healthcare environment. You will lead the technical direction across AWS, EKS, Kubernetes, Argo Workflows, Snowflake, S3, and data pipelines.

The role demands 6+ years in cloud/platform engineering, strong leadership, and the ability to operate within LatAm service window and on-call rotations.