Client-Focused Technical Account Advisor

Blue Yonder; San Pedro Garza García; Presencial; MXN 453.309 - 634.632; Jornada completa

Descripción de la vacante

A leading technology firm seeks an Associate Technical Account Advisor to support clients by providing expert advice on their solutions. This full-time position focuses on understanding clients' technical needs, offering customized recommendations, and ensuring successful product adoption. Ideal candidates will have strong problem-solving and communication skills, along with a background in supply chain management technologies. If you thrive in customer engagement and technical environments, this role is for you.

Formación

• 2-4 years of experience in a technical support or advisory role, preferably in supply chain management.
• Strong verbal and written communication skills.
• Ability to work effectively in a team environment.

Responsabilidades

• Provide technical support and guidance to clients.
• Customize solutions based on client's specific needs.
• Conduct training sessions and workshops.
• Troubleshoot technical issues and coordinate resolutions.
• Build and maintain strong client relationships.
• Provide feedback to product development teams.

Conocimientos

Problem-solving

Technical support

Communication

Analytical skills

Team collaboration

Educación

Bachelor’s degree in Computer Science, Information Systems, Business, or a related field

Herramientas

Salesforce

Supply chain management software

Cloud-based platforms

Descripción del empleo

A leading technology firm seeks an Associate Technical Account Advisor to support clients by providing expert advice on their solutions. This full-time position focuses on understanding clients' technical needs, offering customized recommendations, and ensuring successful product adoption. Ideal candidates will have strong problem-solving and communication skills, along with a background in supply chain management technologies. If you thrive in customer engagement and technical environments, this role is for you.