Client-Facing Technical Account Manager

The Nielsen Company; Ciudad de México; Presencial; MXN 600.000 - 900.000; Jornada completa

Descripción de la vacante

Nielsen is seeking a Technical Account Manager in Mexico City to join a cross-functional team delivering premium digital advertising insights. This role collaborates with Sales, Sales Support, and Ad Operations to ensure flawless deployment and client success.

You will manage a dynamic client portfolio, implement and test Nielsen tags, and troubleshoot issues while working with Analysts and Sales to present technical solutions and drive outcomes.

Formación

• BA/BS degree in a relevant field.
• Fluent spoken and written English.
• Strong understanding of Web/Internet technologies.
• Creative problem-solving with a client-first mindset.
• Ability to multitask in a fast-paced environment.

Responsabilidades

• Portfolio Management: oversee day-to-day execution of a large client portfolio and multiple digital campaigns.
• Technical Consulting: implement and test Nielsen tags for campaigns.
• Troubleshooting & Resolution: provide high-level support and communicate solutions.
• Strategic Collaboration: work with analysts and Sales to present technical solutions.
• Training & Documentation: lead training and create guides/FAQs.
• Cross-Functional Leadership: coordinate with Engineering, Operations, and Client Services.

Conocimientos

English fluency

Communication

Problem solving

Agility

Multitasking

Client-focused

Strategic thinking

Educación

BA/BS degree

Herramientas

Web technologies

Descripción del empleo

Nielsen is seeking a Technical Account Manager in Mexico City to join a cross-functional team delivering premium digital advertising insights. This role collaborates with Sales, Sales Support, and Ad Operations to ensure flawless deployment and client success.

You will manage a dynamic client portfolio, implement and test Nielsen tags, and troubleshoot issues while working with Analysts and Sales to present technical solutions and drive outcomes.