Strategic AdTech Account Manager

RTB House; Ciudad de México; Presencial; MXN 360.000 - 480.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Global team

Award-winning

AI technology

Flexible environment

Bonus system

Descripción de la vacante

RTB House is a next-generation performance-driven DSP that uses AI to optimize ads for brands. You will work with major e-commerce clients in Mexico, coordinating campaigns and ensuring premium service while expanding long-term relationships.

The role demands fluency in Spanish and English, strong analytical skills, and experience with online campaigns. You will collaborate with a global team and benefit from extensive training and growth opportunities.

Formación

• Experience in managing online advertising campaigns for clients.
• Preferably experience in adtech, advertiser or agency.
• Highly developed analytical skills.
• Interest in performance marketing/digital marketing/e-commerce.
• Knowledge of customer support tools and processes.
• Ability to identify and understand customer needs and requirements.
• Highly developed numerical skills and problem-solving skills.
• Well-developed verbal and written communication skills.
• Multi-tasking, high level of energy, resourcefulness.
• A high level of motivation and willingness to learn.
• Fluency in Spanish and English.

Responsabilidades

• Cooperation with big brands from the e-commerce market in Mexico;
• Regular meetings with top clients to ensure premium customer service;
• Execute customer communications – personally and via telephone, video-calls or email, in line with standards and processes;
• Respond to customer requests and inquiries in a professional and timely manner;
• Responsible for customer success and long-term relationship of bigger accounts;
• Provide specific information regarding company’s services and products;
• Assist customers in the process of launching ad campaigns;
• Develop and maintain in-depth product knowledge;
• Data improvement and optimization.

Conocimientos

Online campaign management

Adtech experience

Analytical skills

Performance marketing interest

Customer support tools

Identify customer needs

Numerical skills

Strong communication

Multi-tasking

Motivation to learn

Bilingual Spanish/English

Herramientas

CRM tools

Descripción del empleo

RTB House is a next-generation performance-driven DSP that uses AI to optimize ads for brands. You will work with major e-commerce clients in Mexico, coordinating campaigns and ensuring premium service while expanding long-term relationships.

The role demands fluency in Spanish and English, strong analytical skills, and experience with online campaigns. You will collaborate with a global team and benefit from extensive training and growth opportunities.