Client-Facing Campaign Delivery Analyst

Acxiom; México; On-site; MXN 300,000 - 420,000; Full time

Job summary

Acxiom in Mexico is seeking a Delivery Analyst to join our team. This role requires at least 2 years of experience with email or marketing campaign execution, SQL/data, and client-facing delivery, featuring a global data and technology environment.

You'll support campaigns from setup through delivery, work with SQL and Oracle databases, manage data feeds and inputs, and collaborate with clients and internal teams to translate requests into accurate deliverables while ensuring quality and timely

Qualifications

• 2+ years of relevant professional experience.
• Hands-on experience supporting or executing email, CRM, or marketing campaigns.
• Working knowledge of SQL and relational databases; Oracle/PL-SQL is a plus.
• Experience in a technical operations, campaign operations, marketing operations, application support, implementation, or client delivery environment.
• Strong troubleshooting and problem-solving skills.
• Experience working directly with clients, customers, or business stakeholders.
• Ability to manage priorities and take ownership without needing constant direction.
• Strong English communication skills for working with global teams and clients.

Responsibilities

• Support and execute email and marketing campaigns from setup through delivery and validation.
• Work with SQL and relational databases, preferably Oracle, to query, validate, and troubleshoot campaign and customer data.
• Manage campaign inputs, data feeds, file transfers, segmentation, and other technical delivery requirements.
• Work directly with clients and internal teams, understanding requests and translating them into accurate deliverables.
• Investigate campaign, data, and production issues, identify root causes, and drive problems through resolution.
• Perform quality checks to ensure campaigns and data are accurate before delivery.
• Manage client requests, incidents, and priorities within established timelines and SLAs.
• Take ownership of your work and know when to investigate independently and when to bring in the right technical resources.
• Collaborate with teams across technology, data, operations, and client delivery.

Skills

Email campaigns

Client-facing

SQL

Oracle/PL-SQL

Data troubleshooting

Campaign operations

Problem solving

English communication

Tools

Oracle/PL-SQL

Job description

Acxiom in Mexico is seeking a Delivery Analyst to join our team. This role requires at least 2 years of experience with email or marketing campaign execution, SQL/data, and client-facing delivery, featuring a global data and technology environment.

You'll support campaigns from setup through delivery, work with SQL and Oracle databases, manage data feeds and inputs, and collaborate with clients and internal teams to translate requests into accurate deliverables while ensuring quality and timely