Senior Campaign Ops: CRM & Lifecycle Execution

DoorDash; Ciudad de México; Presencial; MXN 450.000 - 650.000; Jornada completa

Descripción de la vacante

DoorDash is seeking a Senior Associate, Campaign Operations in Mexico City to build, test, and launch multi-channel CRM campaigns using Braze and internal tools. You will own QA, audience segmentation, and personalization while partnering with Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to ensure campaigns meet timelines and quality standards.

You will monitor deliverability, engagement, and quality metrics, providing insights to improve future lifecycle

Formación

• 3+ years hands-on CRM operations or lifecycle marketing.
• Experience building multi-channel campaigns end-to-end.
• Strong cross-functional collaboration and stakeholder management.

Responsabilidades

• Build, test, and launch CRM campaigns across email, push, SMS, and in-app.
• Own end-to-end QA review, audience segments, personalization.
• Collaborate with Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design.
• Monitor campaign performance and provide insights to improve quality and efficiency.
• Serve as primary contact for Lifecycle Marketing partners.

Conocimientos

CRM Operations

Lifecycle Marketing

Email Marketing

Braze

Iterable

Salesforce Marketing Cloud

HubSpot

Klaviyo

Analytical mindset

Collaborative

Attention to detail

Multitasking

Herramientas

Braze

Iterable

Salesforce Marketing Cloud

HubSpot

Klaviyo

Descripción del empleo

DoorDash is seeking a Senior Associate, Campaign Operations in Mexico City to build, test, and launch multi-channel CRM campaigns using Braze and internal tools. You will own QA, audience segmentation, and personalization while partnering with Lifecycle Marketing, Martech, Data Science, Product, Engineering, and Design to ensure campaigns meet timelines and quality standards.

You will monitor deliverability, engagement, and quality metrics, providing insights to improve future lifecycle