Client Associate

Schneider Electric; Santiago de Querétaro; Híbrido; MXN 300.000 - 420.000; Jornada completa

Descripción de la vacante

Schneider Electric is seeking a Client Associate to join the NAM Client Team in the Sustainability Business. The role focuses on client engagement, project coordination, and commercial account support, working directly with a Director to manage a diverse client portfolio.

The ideal candidate is collaborative and pragmatic, with a passion for energy management and sustainability, and will develop leadership capabilities through hands-on client work and training opportunities.

Formación

• Bachelor's degree in Business, Finance, Sales, Marketing, Communications, or a related field.
• 3+ years of experience in account management, client services, or commercial operations.
• Experience with contract renewals, client development, and identifying sales opportunities.
• Strong client-facing and relationship management experience.
• Openness to leveraging emerging technologies, including AI, to enhance client outcomes.
• Advanced English proficiency.
• Willingness to travel up to 30% to USA (U.S. Visa required).
• Ability to work in a hybrid environment.

Responsabilidades

• Own and support existing client relationships, including revenue targets and overall customer satisfaction
• Coordinate across internal teams to ensure seamless service delivery and execution
• Support client contract renewals and identify upsell and cross-sell opportunities
• Provide direct client support and delivery coordination on complex accounts
• Participate in structured training programs and proactively build knowledge of the energy and sustainability industry

Conocimientos

Client relationship management

Communication

Adaptability

Educación

Bachelor's degree in Business, Finance, Sales, Marketing, Communications, or related field

Descripción del empleo

We are seeking a dynamic and client-focused Client Associate to join our NAM Client Team within the Sustainability Business. This role is highly interactive and client-facing, working directly with a Director to support a diverse portfolio of clients.

The ideal candidate is collaborative, pragmatic, and open-minded, with a passion for energy management and sustainability. This opportunity offers hands‑on experience in client engagement, project coordination, and commercial account support while building a strong foundation for future leadership roles.

What will you do:

• Own and support existing client relationships, including revenue targets and overall customer satisfaction
• Coordinate across internal teams to ensure seamless service delivery and execution
• Support client contract renewals and identify upsell and cross‑sell opportunities
• Provide direct client support and delivery coordination on complex accounts
• Participate in structured training programs and proactively build knowledge of the energy and sustainability industry

Where This Role Can Take You:

Lead Clients

• Play a hands‑on role in delivering energy and sustainability solutions
• Track performance metrics and support execution across accounts
• Develop strong presentation, communication, and client leadership skills
• Take ownership in planning and prioritizing work in a fast-paced environment

Be the Voice of the Customer

• Translate technical sustainability concepts into clear, actionable insights
• Advocate effectively for client needs across the organization
• Learn and adopt new tools, technologies, and processes

Get Engaged

• Collaborate across teams and functions to drive outcomes
• Improve processes, boost productivity, and enhance client confidence
• Contribute to digital transformation efforts through data, software, and visualization tools
• Continuously learn through experience, exposure, and development opportunities

Career Growth & Development

• Partner with leaders and mentors to grow your career
• Gain exposure to experts in Sustainability, Renewable Energy, Efficiency, and Climate
• Explore career paths in client management, consulting, and commercial leadership
• Build transferable skills for long‑term career success

The Hats You’ll Wear

• Client Advocate
• Problem Solver
• Data Analyst
• Project Lead
• Facilitator
• Marketer
• Forecaster
• UX Thinker

What's in it for you:

This role offers exposure across the entire client lifecycle—from identifying opportunities to retaining and expanding accounts. While the primary focus is on retention and growth, you’ll also support new business development initiatives.

Career Path Opportunities

• Client Manager
• Client Development Manager
• Cleantech Project Manager

Core Competencies

• Client Relationship Management: Build trust, drive satisfaction, and ensure client success
• Communication & Influence: Engage stakeholders, ask insightful questions, and communicate clearly
• Curiosity & Growth Mindset: Demonstrate strong learning agility and adaptability
• Execution Focus: Prioritize effectively and deliver with speed, scale, and accuracy

Professional Skills

• Sales Pursuit: Identify expansion opportunities and develop negotiation capabilities
• Business Acumen: Understand business drivers, KPIs, and commercial strategy
• Sustainability Knowledge: Connect market insights to actionable solutions
• Account Management: Maintain strong client relationships and solve problems proactively
• Collaboration: Optimize resources and work effectively across teams

Qualifications

• Bachelor's degree in Business, Finance, Sales, Marketing, Communications, or a related field
• 3+ years of experience in account management, client services, or commercial operations
• Experience with contract renewals, client development, and identifying sales opportunities
• Strong client-facing and relationship management experience
• Openness to leveraging emerging technologies, including AI, to enhance client outcomes
• Advanced English proficiency
• Willingness to travel up to 30% to USA (U.S. Visa required)
• Ability to work in a hybrid environment

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we are here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.