Chief DevOps Architect for Enterprise Amazon Connect (SRE)

EPAM Systems, Inc.; México; A distancia; MXN 1.200.000 - 2.000.000; Jornada completa

Descripción de la vacante

EPAM Systems, Inc. seeks a Chief DevOps Engineer to lead design, automation, deployment, and operation of an enterprise Amazon Connect platform using modern Site Reliability Engineering practices.

You will drive mature DevOps standards, take solutions from concept to production, and enforce robust CI/CD and IaC governance. The role requires 7+ years in Amazon Connect, strong AWS architecture skills, and hands-on experience with Git-driven pipelines and scripting.

Formación

• Extensive Amazon Connect experience (7+ years) in enterprise environments.
• Strong AWS architecture experience including serverless and event-driven patterns.
• Proven leadership experience owning platform modernization and technical direction.
• Hands-on CI/CD experience designing and operating Git-driven pipelines.
• Infrastructure as Code expertise with AWS CloudFormation and IaC development and maintenance.
• Strong troubleshooting skills across cloud services, integrations, networking, and applications.

Responsabilidades

• Lead end-to-end design of the Amazon Connect platform architecture, security, and operational model.
• Build complete Amazon Connect solutions beyond contact flow configuration, including APIs and integrations.
• Define and enforce Git-driven engineering practices such as branching, code reviews, and versioning.
• Design and operate CI/CD pipelines that automate build, test, and release workflows for platform components.
• Develop and maintain Infrastructure as Code with AWS CloudFormation.
• Automate deployments and governance to improve reliability, auditability, and release consistency.
• Troubleshoot production issues across Amazon Connect, AWS services, and enterprise integrations.

Conocimientos

Amazon Connect

Leadership

Site Reliability Engineering

CI/CD

Python scripting

PowerShell/Bash scripting

Educación

Bachelor's degree or higher (IT/Engineering)

Herramientas

AWS CloudFormation

Git workflows

Octopus Deploy

Descripción del empleo

EPAM Systems, Inc. seeks a Chief DevOps Engineer to lead design, automation, deployment, and operation of an enterprise Amazon Connect platform using modern Site Reliability Engineering practices.

You will drive mature DevOps standards, take solutions from concept to production, and enforce robust CI/CD and IaC governance. The role requires 7+ years in Amazon Connect, strong AWS architecture skills, and hands-on experience with Git-driven pipelines and scripting.