Cash Application Lead - Transformation & Automation

Sherwin-Williams Co.; Ciudad de México; In loco; MXN 900.000 - 1.200.000; Tempo pieno

Descrizione del lavoro

Sherwin-Williams Co. in Mexico City seeks a Cash Application Manager to lead the timely and accurate application of customer payments, driving operational excellence and scalable processes.

This role partners with Accounts Receivable, Customer Service, Credit, Treasury, and external providers to optimize end-to-end workflows and enhance the customer experience. The manager is accountable for service delivery, standardization, KPI management, and transformation initiatives that improve

Competenze

• Bachelor's degree in Finance, Accounting, Business Administration or related field.
• 5+ years in Finance, Accounts Receivable, Cash Application, or Shared Services operations.
• 2+ years of people management experience.
• Strong leadership, communication, and stakeholder management skills.
• Experience driving process improvement, automation, and operational excellence initiatives.
• Strong analytical and problem-solving capabilities.
• Experience working in a fast-paced, multinational environment.

Mansioni

• Lead and oversee Cash Application operations, ensuring timely and accurate processing of customer payments.
• Monitor performance metrics and service level agreements to drive operational efficiency and customer satisfaction.
• Develop and implement strategies to improve productivity, quality, and service delivery.
• Ensure compliance with internal controls, company policies, and audit requirements.
• Lead, coach, and develop a high-performing team through effective performance management and career development initiatives.
• Foster an inclusive, collaborative, and customer-focused culture.
• Support succession planning and talent development efforts.
• Identify opportunities for automation, standardization, and process optimization.
• Lead continuous improvement initiatives to eliminate inefficiencies and reduce manual activities.
• Partner with cross-functional teams to implement sustainable solutions and drive organizational change.
• Collaborate closely with Accounts Receivable, Credit, Customer Service, Treasury, IT, and business leadership teams.
• Manage relationships with third-party service providers to ensure performance expectations are met.
• Provide operational insights and recommendations to support strategic decision-making.
• Monitor operational performance through KPIs, scorecards, and reporting dashboards.
• Analyze trends and identify opportunities to improve cash application effectiveness and working capital results.
• Support budget planning and resource allocation activities to ensure operational efficiency.

Conoscenze

Leadership

Communication

Stakeholder management

Process improvement

Automation

Analytical thinking

Multinational environment

Formazione

Bachelor's degree in Finance, Accounting, or Business Administration

MBA and/or CPA certification

Strumenti

SAP

ERP systems

Cash application technologies

Descrizione del lavoro

Sherwin-Williams Co. in Mexico City seeks a Cash Application Manager to lead the timely and accurate application of customer payments, driving operational excellence and scalable processes.

This role partners with Accounts Receivable, Customer Service, Credit, Treasury, and external providers to optimize end-to-end workflows and enhance the customer experience. The manager is accountable for service delivery, standardization, KPI management, and transformation initiatives that improve