Case Manager/Senior Paralegal - Personal Injury - Remote

Briefcase Legal Support, LLC; México; Remote; MXN 510,000 - 583,000; Full time

Benefits offered by this job

Monthly pay

Quarterly bonuses

Paid time off

Paid holidays

Career development

Results-oriented culture

Job summary

briefCASE Legal Support, LLC is seeking an experienced Case Manager to lead a team of Legal Assistants supporting DJC Law, PLLC, a Texas-based personal injury firm. This remote, full-time role involves directing workflows, maintaining quality standards, and delivering efficient, client-focused legal support.

You will supervise, mentor, and collaborate with US-based attorneys, drive process improvements, and manage KPIs to ensure timely case progression and high service levels.

Qualifications

• Five+ years of legal assistant or comparable legal support experience.
• Two to three years supervisory or team management experience.
• Strong understanding of legal terminology, case management, and documentation.
• Demonstrated leadership, communication, organization, and problem-solving skills.
• Ability to manage competing priorities, meet deadlines, and maintain confidentiality.
• Proficiency with case management software and Microsoft Office applications.
• Experience supporting a U.S.-based personal injury law firm.
• Familiarity with pre-litigation and litigation workflows.

Responsibilities

• Lead, mentor, and develop Legal Assistants through training and feedback.
• Monitor case progress, assign tasks, and ensure quality and compliance.
• Oversee pre-litigation and litigation workflows and case preparation.
• Track KPIs, evaluate team performance, and address concerns.
• Coordinate with attorneys and staff to meet client needs and service levels.
• Identify workflow improvements and assist with resource planning.

Skills

Leadership

Communication

Organization

Problem-solving

Prioritization

Confidentiality

Attention to detail

Tools

Filevine

Microsoft Office

Case management software

Job description

Remote Case Manager/Senior Paralegal - Personal Injury | briefCASE Legal Support, LLC Lead a Team. Improve Case Outcomes. Make a Difference.

briefCASE Legal Support, LLC is seeking an experienced, organized, and proactive Case Manager to lead a team of Legal Assistants supporting DJC Law, PLLC, a growing Texas-based personal injury law firm. This is a hands-on leadership opportunity for someone who can develop team members, oversee case workflows, maintain quality standards, and help deliver efficient, client-focused legal support.

Why Join briefCASE Legal Support?

• Make a meaningful impact: Help a team support clients navigating personal injury claims.
• Lead and develop others: Coach Legal Assistants and strengthen team performance.
• Take ownership: Oversee case workflows, priorities, quality, and results.
• Grow professionally: Expand your expertise while collaborating with U.S.-based legal professionals.
• Improve processes: Identify practical ways to increase efficiency, consistency, and accountability.

Key Responsibilities

Team Leadership & Development Supervise, mentor, and support Legal Assistants through training, coaching, and performance feedback.

Case Oversight & Quality Control Monitor case progress, assign tasks according to workload and priorities, and review work for accuracy, completeness, and compliance with firm procedures.

Personal Injury Case Support Oversee pre-litigation and litigation workflows, assist with case preparation, and help ensure matters progress toward key milestones and resolution.

Performance Management & KPIs Track key performance indicators (KPIs), evaluate team performance, address performance concerns, and promote accountability.

Attorney Collaboration & Client Service Coordinate with attorneys and team members to address case needs, resolve issues, and maintain high standards of client service.

Process Improvement & Administration Identify workflow improvements, promote consistent procedures, and assist with resource planning and other departmental needs.

• At least five years of Legal Assistant or comparable legal support experience.
• Two to three years of supervisory or team management experience.
• Strong understanding of legal terminology, case management, and legal documentation.
• Demonstrated leadership, communication, organization, and problem-solving skills.
• Ability to manage competing priorities, meet deadlines, and maintain confidentiality.
• Proficiency with case management software and Microsoft Office applications.
• Experience supporting a U.S.-based personal injury law firm.
• Familiarity with pre-litigation and litigation workflows.
• Experience with case management platforms such as Filevine.
• Experience tracking KPIs, coaching team members, and improving processes.

What We Offer

• Monthly Compensation: $2,426.00-$2,773.00 USD - Compensation based on relevant experience and qualifications.
• Quarterly Performance Bonuses - Additional earning opportunities based on performance and results.
• Paid Time Off - Time away to recharge and enjoy life outside of work.
• Paid Holidays - Paid time off for designated company holidays.
• Career Growth & Professional Development - Opportunities to build your skills, expand your expertise, and continue developing professionally.
• Results-Oriented Culture - A work environment that values initiative, reliability, accountability, and strong performance.

What Helps You Succeed

You are accountable, solutions-oriented, and comfortable balancing team leadership with day-to-day case oversight. You communicate clearly, take initiative, and understand how organization, quality, and timely follow-through contribute to effective case management and client service.

About briefCASE Legal Support

briefCASE Legal Support, LLC employs and engages non-attorney professionals who provide legal support services to DJC Law, PLLC. briefCASE is the employer or contracting organization; DJC Law is the law firm your team supports.

Work Arrangement Location: Remote; candidates must reside outside the United States. Engagement: Full-time independent contractor. Schedule: Must be available to work overlapping hours with the U.S.-based legal team. Practice Area: Texas-based personal injury law.