Case Manager - Personal Injury | Remote

Briefcase Legal Support, Llc; Xico; Remote; MXN 506,000 - 578,000; Full time

Benefits offered by this job

Monthly compensation: $2,426.00–$2,773

Quarterly performance bonuses

Paid time off

Paid holidays

Career growth & professional dev.

Results-oriented culture

Job summary

briefCASE Legal Support, LLC seeks an experienced Case Manager to lead a team of Legal Assistants supporting DJC Law, PLLC, a Texas-based personal injury firm. You will oversee case workflows, ensure accuracy, coach staff, and maintain high standards of client service.

In this remote, full-time role you will collaborate with U.S.-based attorneys, drive process improvements, monitor KPIs, and help cases progress toward milestones while balancing priorities and confidentiality.

Qualifications

• At least five years of Legal Assistant or comparable legal support experience.
• Two to three years of supervisory or team management experience.
• Strong understanding of legal terminology and case management.
• Experience with Filevine and other case management platforms.
• Experience supporting a U.S.-based personal injury law firm.

Responsibilities

• Supervise, mentor, and support Legal Assistants through training, coaching, and performance feedback.
• Monitor case progress, assign tasks by workload and priorities, and review work for accuracy, completeness, and compliance with firm procedures.
• Oversee pre-litigation and litigation workflows, assist with case preparation, and help ensure matters progress toward key milestones and resolution.
• Track key performance indicators (KPIs), evaluate team performance, address performance concerns, and promote accountability.
• Coordinate with attorneys and team members to address case needs, resolve issues, and maintain high standards of client service.
• Identify workflow improvements, promote consistent procedures, and assist with resource planning and other departmental needs.

Skills

Leadership

Team management

Communication

Organization

Confidentiality

Time management

Problem-solving

Attention to detail

Tools

Filevine

Microsoft Office

Job description

Remote Case Manager – Personal Injury | briefCASE Legal Support

Lead a Team. Improve Case Outcomes. Make a Difference.

briefCASE Legal Support, LLC is seeking an experienced, organized, and proactive Case Manager to lead a team of Legal Assistants supporting DJC Law, PLLC, a growing Texas-based personal injury law firm.

This is a hands-on leadership opportunity for someone who can develop team members, oversee case workflows, maintain quality standards, and help deliver efficient, client-focused legal support.

Why Join briefCASE Legal Support?

• Make a meaningful impact: Help a team support clients navigating personal injury claims.
• Lead and develop others: Coach Legal Assistants and strengthen team performance.
• Take ownership: Oversee case workflows, priorities, quality, and results.
• Grow professionally: Expand your expertise while collaborating with U.S.-based legal professionals.
• Improve processes: Identify practical ways to increase efficiency, consistency, and accountability.

Key Responsibilities

Team Leadership & Development

• Supervise, mentor, and support Legal Assistants through training, coaching, and performance feedback.

Case Oversight & Quality Control

• Monitor case progress, assign tasks according to workload and priorities, and review work for accuracy, completeness, and compliance with firm procedures.

Personal Injury Case Support

• Oversee pre-litigation and litigation workflows, assist with case preparation, and help ensure matters progress toward key milestones and resolution.

Performance Management & KPIs

• Track key performance indicators (KPIs), evaluate team performance, address performance concerns, and promote accountability.

Attorney Collaboration & Client Service

• Coordinate with attorneys and team members to address case needs, resolve issues, and maintain high standards of client service.

Process Improvement & Administration

• Identify workflow improvements, promote consistent procedures, and assist with resource planning and other departmental needs.

Requirements

• At least five years of Legal Assistant or comparable legal support experience.
• Two to three years of supervisory or team management experience.
• Strong understanding of legal terminology, case management, and legal documentation.
• Demonstrated leadership, communication, organization, and problem-solving skills.
• Ability to manage competing priorities, meet deadlines, and maintain confidentiality.
• Proficiency with case management software and Microsoft Office applications.
• Experience supporting a U.S.-based personal injury law firm.
• Familiarity with pre-litigation and litigation workflows.
• Experience with case management platforms such as Filevine.
• Experience tracking KPIs, coaching team members, and improving processes.

Benefits

What We Offer

• Monthly Compensation: $2,426.00–$2,773.00 USD – Compensation based on relevant experience and qualifications.
• Quarterly Performance Bonuses – Additional earning opportunities based on performance and results.
• Paid Time Off – Time away to recharge and enjoy life outside of work.
• Paid Holidays – Paid time off for designated company holidays.
• Career Growth & Professional Development – Opportunities to build your skills, expand your expertise, and continue developing professionally.
• Results-Oriented Culture – A work environment that values initiative, reliability, accountability, and strong performance.

What Helps You Succeed

You are accountable, solutions-oriented, and comfortable balancing team leadership with day-to-day case oversight. You communicate clearly, take initiative, and understand how organization, quality, and timely follow-through contribute to effective case management and client service.

About briefCASE Legal Support

briefCASE Legal Support, LLC employs and engages non-attorney professionals who provide legal support services to DJC Law, PLLC. briefCASE is the employer or contracting organization; DJC Law is the law firm your team supports.

Work Arrangement

• Location: Remote; candidates must reside outside the United States.
• Engagement: Full-time independent contractor.
• Schedule: Must be available to work overlapping hours with the U.S.-based legal team.
• Practice Area: Texas-based personal injury law.