Call Center Bilingüe - Inglés Nativo

The Big Jobsite; Monterrey; Presencial; MXN 688.000 - 1.032.000; Jornada completa

Descripción de la vacante

The Big Jobsite seeks a Business Development Representative to own the top of the funnel for homeowner acquisition across 24 U.S. markets. You will find, engage, and qualify vacation rental homeowners and book meetings for our U.S.-based Sales Executive team.

This role suits a self-motivated outbound sales professional with strong English communication, thriving in a high-growth environment and skilled at building early-stage pipeline through cold calling and multi-touch outreach.

Formación

• Proven outbound sales or SDR/BDR experience.
• Excellent spoken English with neutral accent for U.S. homeowners.
• Comfort handling high-volume cold calls and objections.
• Strong written English for emails and LinkedIn outreach.

Responsabilidades

• Build outbound prospecting lists of vacation rental homeowners in target markets.
• Execute multi-touch outreach sequences across cold calling, email, and LinkedIn using HubSpot.
• Qualify inbound and outbound leads against the homeowner profile.
• Book qualified meetings for the Sales Executive team.
• Maintain clean, up-to-date records in HubSpot CRM.
• Follow up persistently on warm and cold leads.
• Represent the brand professionally in all interactions.
• Hit weekly and monthly activity targets for calls, emails, and meetings booked.

Conocimientos

Outbound sales

Cold calling

HubSpot CRM

English communication

Lead qualification

Time management

Herramientas

HubSpot

Descripción del empleo

Position Summary

We are seeking a Business Development Representative (BDR) to own the top of the homeowner acquisition funnel across 24 markets in the U.S. In this role, you will find, engage, and qualify vacation rental homeowners and book meetings for the U.S.-based Sales Executive team. This position is ideal for a self-motivated outbound sales professional with exceptional, accent-neutral spoken English who excels at cold calling and building early-stage pipeline in a high-growth environment.

Responsibilities

• Build and work outbound prospecting lists of vacation rental homeowners in our target markets.
• Execute multi-touch outreach sequences across cold calling, email, and LinkedIn using HubSpot.
• Qualify inbound and outbound leads against our ideal homeowner profile.
• Book qualified meetings for our Sales Executive team.
• Maintain clean, accurate, and current records in HubSpot (CRM hygiene).
• Follow up persistently and professionally on warm and cold leads.
• Represent our brand and voice professionally in every written and verbal interaction.
• Hit weekly and monthly activity targets regarding calls, emails, and meetings booked.

Requirements

• Excellent, accent-neutral spoken English comfortable for a U.S. homeowner audience with no perceptible accent barrier.
• Prior experience in an outbound sales, SDR/BDR, telesales, or appointment-setting role.
• Comfort, confidence, and resilience when making high-volume cold calls and handling objections.
• Working knowledge of CRM systems (HubSpot experience strongly preferred).
• Strong written English for professional email and LinkedIn outreach.
• Self-motivated, coachable, and comfortable operating under activity-based performance metrics.
• Professional phone presence capable of building trust quickly with an affluent audience.
• Reliable, in-office attendance in Monterrey, Mexico.

Nice to Have

• Previous experience selling into real estate, property management, hospitality, or home services.
• Experience building and executing multi-touch outreach sequences (call, email, LinkedIn cadences).
• Bilingual capabilities (English/Spanish) for internal team communication.

What Success Looks Like

• Consistently hitting and exceeding weekly and monthly activity targets for calls, emails, and outreach volume.
• Generating a strong pipeline of qualified leads and high connect/response rates.
• Consistently booking high-quality, qualified meetings for the U.S. Sales Executive team.
• Maintaining clean, up-to-date lead records and CRM data hygiene within HubSpot.