Concierge/Butler

DC Global Talent Inc.; Cancún; On-site; MXN 745,156 - 1,117,734; Full time

Job summary

A leading company in hospitality seeks a dedicated Private Concierge/VIP Butler to provide exceptional service in Grand Cayman. The role involves tailoring itineraries, assisting VIP guests, and maintaining high service standards in a luxurious environment.

Qualifications

• Proven experience in a concierge, butler, or similar role.
• Fluent in English; other languages are a plus.

Responsibilities

• Provide personalized concierge services to guests.
• Tailor itineraries based on guests' preferences.
• Maintain the highest standards of service and professionalism.

Skills

Customer Service

Communication

Interpersonal Skills

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from DC Global Talent Inc.

Hospitality and Foodservice Recruitment in the Caribbean and Americas

This role requires to relocate to Grand Cayman, Cayman Islands.

We are seeking a dedicated and experienced Private Concierge/VIP Butler to join our team in Grand Cayman. This is a unique opportunity to work in a luxurious setting, providing exceptional service to our high-end clientele. The successful candidate will be responsible for tailoring itineraries, assisting with VIP guest needs, and learning Front Desk duties.

Key Responsibilities:

• Provide personalized concierge services to guests, ensuring an exceptional experience during their stay.
• Tailor itineraries based on guests' preferences and needs.
• Anticipate and address guest needs, handling any requests promptly and professionally.
• Work closely with other departments, including the Front Desk, to ensure seamless guest experiences.
• Learn and assist with Front Desk duties as needed.
• Maintain the highest standards of service and professionalism in all interactions.
• Provide VIP services for high-profile guests, ensuring privacy and exclusive attention.

Requirements:

• Proven experience in a concierge, butler, or similar role, preferably in a luxury or hospitality environment.
• Strong customer service skills with the ability to anticipate and fulfill guest needs.
• Experience working with VIP guests and high-profile clientele.
• Ability to tailor itineraries and provide personalized recommendations.
• Willingness to learn Front Desk duties.
• Excellent communication and interpersonal skills.
• Fluent in English; other languages are a plus.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Hotels and Motels and Hospitality

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