Business Operations Specialist

TTI, Inc.; Región Centro; Híbrido; MXN 350.000 - 550.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

13% Savings Fund

30 days Christmas bonus

12 vacation days after the first year

40% of vacation prime

Major Medical Insurance coverage for员工

Life Insurance coverage for employee

Ongoing training and development

Great culture and opportunities for 성장

Descripción de la vacante

TTI, Inc. in Mexico is seeking a Sales Operations Specialist to provide critical support for training content, policy management, and onboarding. This role centers on improving processes across the Mexico Global Resource Center and working with regional teams to ensure a smooth sales cycle.

Ideal candidates have a Bachelor’s degree in a related field and 1–3 years of experience, with fluency in English and Spanish, strong MS Office skills, and a willingness to travel up to 25%.

Formación

• Bachelor’s degree in a related field with 1–3 years of experience.
• Proficient with MS Office applications and strong communication skills in English and Spanish.
• Ability to learn company policies and procedures.

Responsabilidades

• Create and help develop training content.
• Assist with policy management on ISO, JWI, and Selling.
• Centralize corporate department ambassadorships for rolling out process changes.
• Onboard new employees in Express system and TTI business tools.
• Collaborate with Lead team to maintain an efficient sales cycle.
• Identify improvement opportunities and drive implementation.
• Support GRC projects and presentation creation.
• Analyze monthly GRC quality metrics using Express and PowerBI.
• Maintain effective team communication and promote TTI culture.

Conocimientos

English & Spanish communications

Microsoft Office

Educación

Bachelor’s Degree in Content Design / Curriculum Development / related field

Herramientas

Microsoft Office

Descripción del empleo

The Sales Operations Specialist provides critical support for projects, data/reporting expansion, branch-corporate ambassadorships, and sales development efforts in the Mexico Global Resource Center. This position provides increased support in all areas of Sales Operations by serving as a centralized point of contact for many initiatives that are spread across the Regional Business Operations Management teams and GRC Organization.

What our Sales Operations Specialist do:

Provides ongoing support with assisting in the creation of training content.

Assists with managing policy on ISO, JWI, and Selling.

Assist with centralizing corporate department ambassadorships within the sales Operations organization for successfully rolling out changes to processes that directly impact the branch environment.

Participate in the onboarding of new employees in Express system, TTI business tools, general processes.

Work in collaboration with the Lead team in the quality process by following defined policies and procedures to maintain efficient sales cycle.

Proactively identify opportunities for improvement, optimizing the processes, shares them with the team and champions their implementation.

Supports the Mexico Global Resource Center on various GRC projects and presentation creation.

Supports the Mexico Global Resource Center with data collection and analysis of monthly GRC quality metrics utilizing Express and PowerBI.

Maintain, collaborate, and develop an effective and efficient communication within the team.

Demonstrates and promotes TTI culture to instill company loyalty and continuity while maintaining a positive attitude dedicated to customer service.

What we look for:

Bachelor’s Degree (Content Design, Curriculum Development, or related field of study preferred) and 1 to 3 years’ experience or an equivalent combination of education and experience.

• Must have some knowledge of all Microsoft Office applications.
• Ability to learn company policies and procedures.
• Possess excellent oral and written communications skills in English and Spanish along with ability to present information effectively.
• Must be able to respond promptly to inquiries and follow up on communications.
• Strong interpersonal skills for cross-functional and international collaboration.
• Must be detail oriented and have ability to multi-task.
• Ability to write reports and business correspondence.
• Ability to travel up to 25% of the time
• Excellent organizational skills

What we offer our team members:

• 13% Savings Fund.
• 30 days Christmas bonus.
• 12 vacation days after the first year.
• 40% of vacation prime.
• Major Medical Insurance coverage for employee and dependents.
• Life Insurance coverage for employee.
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
• Great culture and opportunities for growth and advancement.