Business Director of Property Management

JLL; Toluca; On-site; MXN 2,232,000 - 2,455,000; Full time

Benefits offered by this job

Direct hiring by the company

Base salary

IMSS, vacation benefits, and bonuses

Life insurance + death benefit

Online training with 15,000+ courses

Job summary

JLL in Toluca, Mexico, is seeking a Senior Director of Property Management to scale nationwide operations across Industrial, Office, Multifamily, and Retail. You will lead a 100+ person team, drive new business, and maintain excellence in service delivery.

The role requires a strong track record in multi-sector property portfolios, strategic leadership, and fluent English. On-site position with up to 50% travel and a focus on growth and client partnerships.

Qualifications

• Bachelor-level education in a relevant field; MBA/RE master preferred.
• Minimum 10–15 years in commercial real estate property management with leadership
• Experience managing multi-sector portfolios (Industrial, Office, Multifamily, Retail) in Mexico
• Strong P&L management in a Fortune 500 environment; financial acumen essential
• Fluent English required; excellent communication with C-suite expected

Responsibilities

• Identify and secure new Property Management opportunities across major real estate sectors in Mexico.
• Lead a national team of 100+ Property Management professionals with focus on client satisfaction and accountability.
• Own full country P&L for Mexico Property Management, driving cost control and revenue optimization.
• Collaborate with Capital Markets, Leasing, and Advisory to offer integrated real estate solutions.
• Develop sector-specific strategies for Industrial, Office, Multifamily, and Retail properties.
• Build relationships with C-suite clients to ensure exceptional service and long-term partnerships.
• Drive business development, maintain sales pipeline, and coordinate cross-functionally to win revenue.

Skills

Fluent English

P&L management

Strategic leadership

Client relationship management

Education

Engineering / Architecture / Business Administration / Real Estate

MBA or Master’s in Real Estate

Tools

Property management software

Building automation

PropTech solutions

Job description

Benefits to Eligible Employees

• Direct hiring by the company
• Base salary
• Law benefits: IMSS, vacation time, vacation bonus, Christmas bonus
• Life insurance + death benefit
• Ongoing training through an online platform with more than 15,000 courses available in several languages
• Psychological, medical, nutritional, legal, financial, and veterinary counseling (remote)
• Wellhub: Corporate wellness program that offers access to gyms, online classes, nutritionists, and more
• Major Medical Insurance
• Food Coupons
• Saving Fund
• Annual Target Bonus

Gross Monthly Salary: $200,000 - $220,000 MXN

Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM

Work Modality: On-site

Travel Requirements: Up to 50% of time

Language Requirement: Fluent English (mandatory)

What This Job Involves

This position sits at the center of Mexico's growth strategy for Property Management. You will scale the Mexico Property Management business exponentially across Industrial, Office, Multifamily, and Retail sectors while overseeing a national team of 100+ professionals. The primary mandate is strategic growth: bringing new business and new clients to JLL Mexico while maintaining operational excellence across the existing portfolio.

What Is Your Day to Day?

• Drive exponential growth by identifying and securing new Property Management opportunities across all major real estate sectors in Mexico
• Lead and develop a national team of 100+ Property Management professionals, fostering a culture of client focus, accountability, and innovation
• Own full country P&L for Mexico Property Management business, ensuring cost management, revenue optimization, and operational efficiency
• Partner with Capital Markets, Leasing, and Advisory teams to deliver integrated real estate solutions and position JLL as Mexico's Property Management leader
• Develop and implement sector-specific strategies addressing unique operational, financial, and client requirements across Industrial, Office, Multifamily, and Retail properties
• Build and maintain C-suite client relationships, ensuring exceptional service delivery, high client satisfaction, and long-term partnerships
• Lead business development efforts, maintain sales pipeline, and collaborate cross-functionally to create winning service strategies that drive revenue growth

Desired Experience And Technical Skills

• Engineering, Architecture, Business Administration, Real Estate, or related field; Advanced degree (MBA, Master's in Real Estate) preferred
• Minimum 10-15 years in commercial real estate property management with progressive leadership responsibility; previous Senior Director or Country Leadership position required
• Proven track record managing multi-sector property portfolios (Industrial, Office, Multifamily, Retail) in the Mexico market
• Strong P&L management experience within Fortune 500 environment with demonstrated financial acumen
• Fluent English (mandatory); exceptional communication skills with C-suite executive presence
• Experience with property management technology platforms, building automation systems, and PropTech solutions
• Strategic mindset with strong bias towards execution, transformation leadership, and change management expertise