Billing Specialist- Contract to Invoice

Lloyds Register; Veracruz; On-site; MXN 240,000 - 360,000; Full time

Benefits offered by this job

Development programs

Global exposure

Job summary

Lloyd’s Register Group is seeking a Billing Specialist to join the Contract to Invoice Billing team. You will handle in-service contract setup, service order setup and closure, working with Commercial, Service Delivery and Finance to ensure accuracy and timely delivery.

The role requires knowledge of invoicing, credit notes, and adherence to SLAs and KPIs, with strong data integrity and cross-functional collaboration. Office presence required five days a week.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Commerce or related discipline
• Experience in administration, service delivery, billing, order management or operational support
• Proficient in Microsoft Excel, Word and Outlook
• Experience in customer-focused environment with SLAs, KPIs and deadlines
• Attention to detail, problem-solving, data integrity in contracts and transactions
• Strong communication and stakeholder management across teams
• Practical invoicing/credit notes processing in an ERP (preferably SAP)
• Ability to read and interpret contract terms and apply to billing
• Intermediate Excel skills incl. pivot tables and lookups

Responsibilities

• Set up, amend and maintain In-Service contracts in ByD
• Process Credit Notes in line with client contracts
• Process invoicing per contracts and country requirements
• Manage pre-billing queries and ensure timely resolution
• Maintain accuracy of client requirements and data
• Collaborate with Commercial, Service Delivery, Finance and other teams

Skills

Bachelor's degree

Billing experience

Excel/Office proficiency

SLA/KPI delivery

Stakeholder management

English communication

Education

Bachelor’s degree in Business Administration/Finance

Tools

SAP

ERP systems

Business ByDesign

Microsoft Excel

Job description

Select how often (in days) to receive an alert: Create Alert

Billing Specialist – Contract to Invoice

Lloyd’s Register

Model of Work: Office presence required 5 days per week

What we’re looking for

We are looking for a Billing Specialist to join our Contract to Invoice Billing team . In this role, you will be responsible for processing in-service contract set-up, service order set-up and service order closure requests within agreed turnaround times and quality SLA/KPIs. You will work closely with stakeholders across Commercial, Service Delivery and Finance to support accurate and efficient service delivery.

What we offer you

• The opportunity to work for an organization that has a well-defined sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.

The role

• Set up, amend and maintain In-Service contracts in ByD.
• Process Credit Notes in accordance to client contracts, regulations and requests.
• Process invoicing in accordance with client contracts and country requirements.
• Ensure pre billing queries are accurately categorised, up to date, monitored and resolved in a timely manner.
• Ensure client requirements are maintained accurately.
• Build positive working relationships across different departments, including Commercial, Service Delivery, In-Service Finance, FSD, Product Pricing and Management.

What you bring

• Bachelor’s degree or equivalent qualification in Business Administration, Finance, Commerce or a related discipline.
• Relevant experience in administration, service delivery, billing, order management or operational support.
• Good working knowledge of Microsoft Excel, Word and Outlook.
• Experience working in a customer-focused environment and delivering against SLAs, KPIs and deadlines.
• Solid attention to detail, problem-solving skills and the ability to manage accurate data, contracts and transactions.
• Solid communication and stakeholder-management skills, with the ability to collaborate effectively across teams.
• Practical experience of processing invoices and credit notes in an ERP, preferably SAP
• Ability to read and interpret commercial contract terms such as pricing, payment terms and milestones and apply them accurately to billing
• Intermediate excel including pivot tables, lookup and data checking.

Nice to have

• SAP knowledge, in particular Business by Design
• Previous exposure working in a global matrix organization

You are someone who

• Has good planning and process management skills (scopes the length and difficulty of tasks; sets objectives and goals; breaks down work into process steps)
• Shows persistence in the face of obstacles
• Displays a team spirit, particularly in a multicultural environment and ability to work both on their own and as part of a team with colleagues in person and around the world.
• Is focused on customers and committed to delivering high-quality customer service
• Has good command (written and oral) in English language using relevant professional terminology.

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Diversity and Inclusion at Lloyd's Register

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is inclusive and accessible.
• communicating and promoting vacanciesoffering an interview to disabled people who meet the minimum criteriafor the job.
• anticipating and providing reasonable adjustments as required
• supporting any existing employee who acquires a disability or long-termhealth condition, enabling them to stay in work.
• at least one activity that will make a difference for disabled people.

The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. ( Group entities ).