Bilingual Order Success Specialist
Bosch Homecomfort
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Job summary
Carrier's Contact Center is seeking an entry-level Customer Service Agent to respond to customer calls, document procedures, and provide information to resolve issues across Carrier products and services.
You will escalate complex cases to senior staff, maintain accurate records, and collaborate with cross-functional teams to ensure high-quality support for distributors and end-users. Bilingual English and Spanish required.
Job description
Carrier's Contact Center is seeking an entry-level Customer Service Agent to respond to customer calls, document procedures, and provide information to resolve issues across Carrier products and services.
You will escalate complex cases to senior staff, maintain accurate records, and collaborate with cross-functional teams to ensure high-quality support for distributors and end-users. Bilingual English and Spanish required.
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