Bilingual IT Business Analyst – ERP & Process Optimization

Concentrix Experts Colombia S.A.S.; México; Hybrid; MXN 420,000 - 650,000; Full time

Job summary

Concentrix Experts Colombia S.A.S. is seeking a Sr. IT Business Analyst - Bilingual to lead optimization and standardization across ERP and business systems.

You will collaborate with stakeholders to identify requirements, design technical solutions, and guide testing and training activities. The role requires experience in IT project leadership, SDLC participation, and ability to translate business needs into actionable IT deliverables.

Qualifications

• Bachelor's degree or higher with substantial relevant experience.
• Strong understanding of enterprise business systems and how they interrelate.
• Experience in researching ERP functionality and selecting suitable products.
• Knowledge of manufacturing principles and how IT supports operations.

Responsibilities

• Lead optimization and standardization efforts across ERP and business systems.
• Document and analyze requirements, and develop testing plans.
• Coordinate end-user training and training materials.
• Mentor junior analysts and collaborate across global IT teams.
• Manage IT projects with cross-functional stakeholders and deliverables.
• Support processes improvements within IT and business functions.

Skills

Enterprise systems architecture

Project management principles

ERP functionality research

Manufacturing principles

Education

Bachelor's degree

Associate degree

Job description

Concentrix Experts Colombia S.A.S. is seeking a Sr. IT Business Analyst - Bilingual to lead optimization and standardization across ERP and business systems.

You will collaborate with stakeholders to identify requirements, design technical solutions, and guide testing and training activities. The role requires experience in IT project leadership, SDLC participation, and ability to translate business needs into actionable IT deliverables.