Bilingual Inside Sales - Agent

Foundever; Estado de México; Presencial; MXN 218.000 - 391.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Uncapped commissions

Phase 1 guaranteed earnings

Transportation allowance 1,000 MXN

Grocery vouchers 1,154 MXN

Descripción de la vacante

Foundever Mexico is looking for bilingual, sales-driven talent to join our Premium Sales account, where you can earn competitive pay plus uncapped commissions and incentives. Opportunities at Chapultepec and Centrum Park, Tlalnepantla, with immediate hiring and real opportunities for career growth.

As part of the team, you will handle inbound telecom inquiries, identify customer needs, cross-sell solutions, and deliver an outstanding experience while hitting sales metrics.

Formación

• High school diploma completed
• 18 years old or older
• Advanced/Bilingual English - fluent speaking, reading and writing
• Passion and genuine interest in sales
• Strong customer service and problem-solving skills
• Comfortable working with sales metrics and performance targets
• Computer skills, database handling and Microsoft Office proficiency
• Full availability to work on site
• Previous experience in Sales or Customer Service is preferred

Responsabilidades

• Handle 100% inbound calls from customers interested in telecommunications products and services
• Identify customer needs and recommend the right products and solutions
• Convert customer interactions into sales opportunities
• Cross-selling products and services to maximize sales performance
• Provide an excellent customer experience throughout the sales process
• Accurately managing customer information through internal databases and systems
• Work toward sales and performance metrics while delivering high-quality service

Conocimientos

Bilingual English

Sales

Customer Service

Problem solving

Microsoft Office

Educación

High school diploma

Herramientas

CRM software

Descripción del empleo

Take your sales career to the next level with Foundever Mexico. We are looking for bilingual, sales-driven talent to join our Premium Sales account, where you can earn competitive pay plus uncapped commissions and incentives.

With opportunities available at Chapultepec and Centrum Park, Tlalnepantla, this is your chance to join a growing team with immediate hiring and real opportunities for career growth.

Job Description

• Handling 100% inbound calls from customers interested in telecommunications products and services
• Identifying customer needs and recommending the right products and solutions
• Converting customer interactions into sales opportunities
• Cross-selling products and services to maximize sales performance
• Providing an excellent customer experience throughout the sales process
• Accurately managing customer information through internal databases and systems
• Working toward sales and performance metrics while delivering high-quality service

Requirements

• High school diploma completed
• 18 years old or older
• Advanced/Bilingual English - fluent speaking, reading and writing
• Passion and genuine interest in sales
• Strong customer service and problem-solving skills
• Comfortable working with sales metrics and performance targets
• Computer skills, database handling and Microsoft Office proficiency
• Full availability to work on site
• Previous experience in Sales or Customer Service is preferred

What You Will Earn

• $122 MXN per hour base salary - approximately $19,520 MXN gross per month based on 160 hours
• Unlimited commissions and sales incentives
• Guaranteed earnings during Phase 1 (Weeks 1-12): hourly base salary + 30% guaranteed bonus while your performance is evaluated
• Phase 2 (Starting Week 13): hourly base salary + 10% variable bonus + uncapped commissions
• $1,000 MXN monthly transportation allowance, according to attendance
• Grocery vouchers of $1,154 MXN per month starting after the third completed month
• Biweekly pay - every 14 days

We currently have opportunities at two locations: