Bilingual HR Shared Services Specialist (EN/ES)

Jabil Inc.; Región Centro; On-site; MXN 420,000 - 600,000; Full time

Job summary

Jabil, a global leader in engineering, manufacturing and supply chain solutions, seeks an HR Shared Services Generalist to be the first point of contact for employee inquiries via phone, email, portal, or other channels. You will resolve issues, interpret situations, and communicate resolutions with accuracy and professionalism.

You will work with Workday, ADP HRIS, Kronos and other databases, maintain confidential records, and support HR programs across the Americas.

Qualifications

• Bachelor’s degree in Human Resources or related field.
• Excellent customer service skills.
• Excellent verbal and written English and Spanish communication skills.

Responsibilities

• Resolve HR inquiries via phone, email, portal or other channels with empathy and timeliness.
• Input accurate HR transactions in Workday, ADP HRIS, Kronos, and other systems.
• Maintain accurate recordkeeping and confidentiality for HR Shared Services records.
• Collaborate with departments to stay up-to-date on policies, programs, and procedures.
• Provide HR program/project support as needed.

Skills

Excellent customer service

English and Spanish communication

Multitask in a team

Education

Bachelor’s degree in Human Resources or related field

High school diploma with equivalent

Tools

Workday

ServiceNow

Job description

Jabil, a global leader in engineering, manufacturing and supply chain solutions, seeks an HR Shared Services Generalist to be the first point of contact for employee inquiries via phone, email, portal, or other channels. You will resolve issues, interpret situations, and communicate resolutions with accuracy and professionalism.

You will work with Workday, ADP HRIS, Kronos and other databases, maintain confidential records, and support HR programs across the Americas.