Bilingual CSR HVACR & Global Logistics Support

Copeland; Reynosa; Híbrido; MXN 201.000 - 290.000; Jornada completa

Descripción de la vacante

Copeland in Reynosa, Mexico, is seeking a customer service professional to process orders, coordinate with operations, and keep customers informed on delivery status. You will use Oracle and MS Office, communicate in English and Spanish, and ensure accuracy of orders and shipments.

The role requires 2+ years in customer service in manufacturing, a business degree is preferred, and strong teamwork and problem-solving skills. Travel around 5% may be required.

Formación

• Bilingual English and Spanish spoken fluently.
• Strong communication and customer-focused mindset.
• Experience using Oracle and MS Office for order processing.

Responsabilidades

• Manage and resolve customer issues and process orders.
• Coordinate orders between manufacturing plants and customers.
• Ensure on-time delivery and accurate shipment information in Oracle.

Conocimientos

Bilingual English/Spanish

Communication skills

Oracle

MS Office

Problem solving

Teamwork

Customer interfacing

Educación

Bachelor’s Degree in Business or related field

Herramientas

Oracle

Microsoft Office

Descripción del empleo

Copeland in Reynosa, Mexico, is seeking a customer service professional to process orders, coordinate with operations, and keep customers informed on delivery status. You will use Oracle and MS Office, communicate in English and Spanish, and ensure accuracy of orders and shipments.

The role requires 2+ years in customer service in manufacturing, a business degree is preferred, and strong teamwork and problem-solving skills. Travel around 5% may be required.