Bilingual Collections Specialist

Goodleap; Santiago de Querétaro; A distancia; MXN 201.000 - 335.000; Jornada completa

Descripción de la vacante

Goodleap is seeking a highly motivated, customer-centric Customer Support Specialist to join their fully remote team. You will be the primary point of contact for customers, delivering timely, accurate, and empathetic support across multiple digital channels.

Based anywhere with connectivity, this role supports operations for Cancún, Quintana Roo, and contributes to customer satisfaction and loyalty while collaborating with a global team dedicated to outstanding service and company success.

Responsabilidades

• Be the primary point of contact for customers across multiple digital channels.
• Provide timely, accurate, and empathetic assistance to resolve inquiries.

Descripción del empleo

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. In this role, you will be the primary point of contact for customers, providing exceptional assistance and resolving inquiries through various digital channels. You will play a crucial part in ensuring customer satisfaction and loyalty by delivering timely, accurate, and empathetic support. This is an excellent opportunity to work from anywhere, collaborating with a global team dedicated to providing outstanding service and driving company success.

About the Role

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote