Bilingual Collections Specialist

Goodleap; Irapuato; A distancia; MXN 201.000 - 268.000; Jornada completa

Descripción de la vacante

Goodleap is seeking a highly motivated Customer Support Specialist to join their fully remote team. You will be the first point of contact for customers, providing timely and empathetic assistance across digital channels, ensuring satisfaction and loyalty for clients in Cancún and across the region.

This role offers the flexibility to work from anywhere while collaborating with a global team dedicated to delivering outstanding service and helping the company grow.

Responsabilidades

• Be the primary point of contact for customers, resolving inquiries through various digital channels.

Descripción del empleo

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. In this role, you will be the primary point of contact for customers, providing exceptional assistance and resolving inquiries through various digital channels. You will play a crucial part in ensuring customer satisfaction and loyalty by delivering timely, accurate, and empathetic support. This is an excellent opportunity to work from anywhere, collaborating with a global team dedicated to providing outstanding service and driving company success.

About the Role

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote