Bilingual Collections Specialist

Goodleap; Ciudad Lerdo; A distancia; MXN 201.000 - 268.000; Jornada completa

Descripción de la vacante

Goodleap is seeking a Customer Support Specialist to join its fully remote team, supporting operations from Cancún, Quintana Roo, and beyond. You will be the primary contact for customers, delivering timely, empathetic assistance across digital channels to ensure satisfaction and loyalty.

This role emphasizes customer-centric service and proactive problem solving in a fast-paced environment. This position offers the ability to work from anywhere with a global company dedicated to outstanding

Descripción del empleo

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote team, supporting operations for Cancún, Quintana Roo. In this role, you will be the primary point of contact for customers, providing exceptional assistance and resolving inquiries through various digital channels. You will play a crucial part in ensuring customer satisfaction and loyalty by delivering timely, accurate, and empathetic support. This is an excellent opportunity to work from anywhere, collaborating with a global team dedicated to providing outstanding service and driving company success.

About the Role

Our client is seeking a highly motivated and customer‑centric Customer Support Specialist to join their fully remote