Bilingual Claims & Credits Coordinator

Del Monte Corporation; Región Centro; Presencial; MXN 240.000 - 360.000; Jornada completa

Descripción de la vacante

Fresh Del Monte Produce invites applications for a Claims Coordinator in Mexico to support credit and collections by researching open invoices and processing deductions in a timely manner.

You will collaborate with Sales, Credit & Collections, and other departments to ensure proper documentation is available for credits, manage weekly open deductions reports, and input credits into the ERP system to drive on-time resolutions.

Formación

• English and Spanish (reading and writing)
• Knowledge of Microsoft Office Programs (Word, Excel and Outlook)
• Experience in Oracle system
• Excellent analytical skills
• Knowledge in SAP system

Responsabilidades

• Review, research, and process deductions on assigned locations or customers in a timely manner, and in accordance with company policies and procedures as well as established timelines.
• Assist in obtaining the necessary documentation by requesting from vendors, customer portals or any available means to ensure that credits entered in the systems have the proper support to go through approval process without interruptions or delays.
• Review Miscellaneous Debits weekly and match credits entered to prepare offset requests.
• Partner with Sales team and Credit & Collections team to review open deductions including chargebacks/ miscellaneous debits to determine proper course of action for removal from aging report.
• Download customer checks and review items needing research of PO# to avoid chargeback creation where possible and needed.
• Prepare status report based off the Open Deductions Report on a weekly basis and/or as needed by updating and maintaining a daily progress Excel sheet on pending credits and follow up performed with sales.
• Work with Sales team, General Managers, A/R Credit and Collections team to enter credits in appropriate ERP system and follow these to final resolution.
• Perform other duties as needed/assigned.

Conocimientos

English

Spanish

Microsoft Office

Analytical skills

Educación

College degree or equivalent

Herramientas

Oracle

SAP

Descripción del empleo

Fresh Del Monte Produce invites applications for a Claims Coordinator in Mexico to support credit and collections by researching open invoices and processing deductions in a timely manner.

You will collaborate with Sales, Credit & Collections, and other departments to ensure proper documentation is available for credits, manage weekly open deductions reports, and input credits into the ERP system to drive on-time resolutions.