Bilingual Call Center Agent — On-Site in Querétaro

Scalepex; Arboledas; Presencial; MXN 142.000 - 170.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

MXN 14,000 net salary

100% paid training

Growth opportunities within scales

Descripción de la vacante

Scalepex in Querétaro, on-site in Arboledas, is hiring full-time, long-term Bilingual Call Center Agents to support U.S.-based clients across several business areas. You will be assigned to the area where you can perform best and grow.

As a bilingual agent, you will handle inbound/outbound calls, provide customer service, scheduling, or sales support, follow scripts, document interactions, and meet performance goals.

Formación

• Advanced English requirement.

Responsabilidades

• Handle inbound and/or outbound calls in a professional call center environment.
• Provide customer service, scheduling, or sales support depending on your assigned area.
• Follow established scripts and quality standards.
• Accurately document all interactions in internal systems.
• Meet performance and productivity goals.

Conocimientos

Advanced English

Descripción del empleo

Scalepex in Querétaro, on-site in Arboledas, is hiring full-time, long-term Bilingual Call Center Agents to support U.S.-based clients across several business areas. You will be assigned to the area where you can perform best and grow.

As a bilingual agent, you will handle inbound/outbound calls, provide customer service, scheduling, or sales support, follow scripts, document interactions, and meet performance goals.