Bilingual Call Center Agent - Growth & Bonuses (GDL)

ResortCom International; Región Centro; On-site; MXN 223,000 - 257,000; Full time

Benefits offered by this job

Fondo de ahorro

Caja de ahorro

Vales de despensa

Bono de asistencia

Bono mensual

Job summary

ResortCom International seeks a motivated bilingual Customer Service Agent in Guadalajara, Mexico. This is an onsite role with a mix of inbound and outbound campaigns (Customer Service, Sales, Activations, Reservations, and Collections).

The position offers a monthly salary of MXN 20,000–23,000 plus a monthly bonus and standard benefits. Work includes 8-hour shifts, both day and mixed shifts, with occasional evenings or weekends depending on workload.

Qualifications

• Bilingual in English and Spanish.
• High school diploma or equivalent.
• Strong organizational, multitasking and prioritizing skills.
• Ability to work under pressure in a high sales environment with strong customer service.
• Proper phone etiquette and data entry experience.

Education

High school diploma

Job description

ResortCom International seeks a motivated bilingual Customer Service Agent in Guadalajara, Mexico. This is an onsite role with a mix of inbound and outbound campaigns (Customer Service, Sales, Activations, Reservations, and Collections).

The position offers a monthly salary of MXN 20,000–23,000 plus a monthly bonus and standard benefits. Work includes 8-hour shifts, both day and mixed shifts, with occasional evenings or weekends depending on workload.