Bilingual Agent - Monday To Friday

The Big Job Site; Tijuana; Presencial; MXN 167.000 - 279.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly Pay

Health insurance

Christmas bonus

Paid vacation

Profit sharing

Transportation assistance

Discounts

Descripción de la vacante

The Big Job Site is seeking a customer service representative in Tijuana to handle inbound calls and resolve inquiries about policies and accounts. You will provide accurate information and guide customers through procedures with a friendly, professional approach.

Requirements include secondary education, advanced English (B2/C1), computer skills, and at least one year of call center experience. Residency in Tijuana or nearby areas is required.

Formación

• Completed secondary education.
• Advanced English (B2/C1).
• Computer skills.
• Minimum 1 year of call center experience.
• Must live in Tijuana or nearby areas.
• Must not have previously worked at Seguros Confíe (rehire eligibility may be reviewed).

Responsabilidades

• Handle inbound customer calls and resolve inquiries.
• Provide information regarding policies and accounts.

Conocimientos

Advanced English (B2/C1)

Call center experience

Educación

Completed secondary education

Descripción del empleo

ACTIVITIES

Handle inbound customer calls, resolve general inquiries, and provide information regarding policies and accounts.

WE OFFER

Weekly Pay Monday to Friday Saturday and Sunday off

LEGAL BENEFITS

IMSSChristmas bonusPaid vacationProfit sharingAforeInfonavit

ADDITIONAL BENEFITS

Savings fundSavings bankTransportation assistanceHealth insurance 3 additional vacation daysDiscounts at stores, restaurants, and schools

REQUIREMENTS

Completed secondary education.Advanced English (B2/C1).Computer skills.Minimum 1 year of call center experience.Must live in Tijuana or nearby areas.Must not have previously worked at Seguros Confíe (rehire eligibility may be reviewed).