Bilingual Customer Care Agent, No Sales

EnsenadaHoy; Ensenada; Híbrido; MXN 68.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Paid training

Fixed schedule: Mon-Fri

Weekends off

1-hour lunch break

All legal benefits

Descripción de la vacante

EnsenadaHoy in Ensenada, Baja California, is seeking a call center agent who is fluent in English and Spanish. You will handle conversations with real people, answer questions, and provide solutions in a patient, present manner.

The position is on-site in Ensenada with a fixed Monday to Friday schedule, weekends off, a 1-hour lunch break, weekly pay, and paid training. Valid Mexican documentation is required to apply.

Formación

• Fluent in English and Spanish; near-native English required.
• Strong verbal communication skills.
• Basic computer knowledge (typing, navigating systems).
• Responsible, punctual, and team-oriented.
• Call center experience is a plus, but not required.
• Valid Mexican documentation is required.

Conocimientos

Bilingual: English/Spanish

Strong verbal communication

Basic computer skills

Punctual & team-oriented

Call center experience (a plus)

Descripción del empleo

Every conversation requires attention, patience, and the ability to stay present.
Our agents work with real people, real questions, and real problems—one conversation at a time.

Who We’re Looking For:Fluent in English and Spanish (near-native English required);Strong verbal communication skills;Basic computer knowledge (typing, navigating systems);Responsible, punctual, and team-oriented;Call center experience is a plus, but not required;Valid Mexican documentation is required;Location: On-site – Ensenada, B.C.

What We Offer:Weekly pay;Paid training;Fixed schedule: Monday to Friday;Weekends off;1-hour lunch break;All law benefits;Career growth opportunities