Banquet Operations Manager

Auberge Resorts Collection; Solidaridad; Hybrid; MXN 420,000 - 600,000; Full time

Job summary

Auberge Collection seeks a Banquets Manager to lead planning and execution of banquet events, ensuring setups and service meet guest expectations and F&B standards. You will lead the banquet team, coordinate with Culinary, Bars, and other departments, and oversee operational and financial controls to drive profitability and guest satisfaction.

Ideal candidates bring at least two years in a similar role, English proficiency, and a proven ability to plan, schedule, and develop a high-performing

Qualifications

• At least two years of experience in a similar position.
• Completed high school education; a degree or technical qualification in Tourism, Hospitality, Gastronomy, or Business Administration is preferred.
• Experience leading food and beverage teams and coordinating banquet or event operations.
• Ability to interpret BEOs and event requirements and translate them into clear operational plans.
• Strong leadership, communication, coaching, and decision-making skills.
• Guest-focused judgment and the ability to respond effectively to changing event needs.
• Ability to review event sales and financial information, identify opportunities, and follow through on action plans.
• Familiarity with workforce scheduling, event documents, sales reports, and billing controls.
• Availability to work variable shifts based on operational needs.
• Proficiency in English.

Responsibilities

• Plan and oversee banquet event setups, service, breakdown, and close per BEOs and schedules.
• Review event requirements with Culinary and Bars; communicate plans to the team.
• Lead and develop managers and team: staffing, schedules, attendance, coaching.
• Assign responsibilities; supervise setup, service sequence, cleanliness, operating standards.
• Coordinate staffing and resources with F&B leaders and other departments.
• Manage requisitions and ensure supplies and equipment availability.
• Review charges, tips, discounts, voids; file records with Finance and Sales/Marketing.
• Analyze sales, average check, product mix, profitability by event; act on opportunities.
• Develop upselling strategies for Banquets.
• Coordinate with Culinary, Bars, Stewarding, Front Office, Security, Finance, Sales & Marketing.

Skills

Leadership

Communication

Coaching

Decision making

English proficiency

People management

Financial understanding

Education

Diploma/degree in Tourism or Hospitality or Business Administration

Job description

Auberge Collection seeks a Banquets Manager to lead planning and execution of banquet events, ensuring setups and service meet guest expectations and F&B standards. You will lead the banquet team, coordinate with Culinary, Bars, and other departments, and oversee operational and financial controls to drive profitability and guest satisfaction.

Ideal candidates bring at least two years in a similar role, English proficiency, and a proven ability to plan, schedule, and develop a high-performing