Banquet Operations Lead | Elevate Luxury Events

Auberge Collection; Solidaridad; On-site; MXN 600,000 - 900,000; Full time

Job summary

Auberge Collection in Mexico seeks a Banquets Manager to lead the planning and execution of banquet events, ensuring setup and service meet guest expectations, event requirements, and F&B standards. You will lead the banquet team, coordinate with internal departments, and oversee operational and financial controls.

Key duties include overseeing event setups, reviewing requirements with Culinary and Bars, staffing and coaching the team, managing resources, analyzing sales and profitability by

Qualifications

• At least two years of experience in a similar position.
• Completed high school education; a degree or technical qualification in Tourism, Hospitality, Gastronomy, or Business Administration is preferred.
• Experience leading food and beverage teams and coordinating banquet or event operations.
• Ability to interpret BEOs and event requirements and translate them into clear operational plans.
• Strong leadership, communication, coaching, and decision-making skills.
• Guest-focused judgment and the ability to respond effectively to changing event needs.
• Ability to review event sales and financial information, identify opportunities, and follow through on action plans.
• Familiarity with workforce scheduling, event documents, sales reports, and billing controls.
• Availability to work variable shifts based on operational needs.
• Proficiency in English.

Responsibilities

• Plan and oversee event setups, service, breakdown, and close in accordance with BEOs, event schedules, service standards, and agreed timelines.
• Review event requirements, forecasts, menus, and product availability with Culinary and Bars, then communicate plans and changes to the team.
• Lead and develop managers and team members, including staffing, schedules, attendance, event coverage, coaching, and training.
• Assign event responsibilities and supervise setup, service sequences, cleanliness, and operating standards.
• Coordinate event staffing and resources with Food & Beverage leaders and other departments.
• Manage requisitions and ensure the availability of supplies and equipment needed for events.
• Review event charges, tips, discounts, voids, and supporting documentation; coordinate timely delivery of records to Finance and Sales & Marketing.
• Analyze sales, average check, product mix, and profitability by event; identify opportunities and follow up on action plans.
• Develop and implement upselling strategies for Banquets.
• Coordinate with Culinary, Bars, Stewarding, Front Office, Security, Finance, Sales & Marketing, and other Food & Beverage leaders.

Skills

Leadership

Communication

Coaching

Decision making

Staffing & scheduling

Guest focus

Education

High school diploma

Hospitality/Business degree (preferred)

Job description

Auberge Collection in Mexico seeks a Banquets Manager to lead the planning and execution of banquet events, ensuring setup and service meet guest expectations, event requirements, and F&B standards. You will lead the banquet team, coordinate with internal departments, and oversee operational and financial controls.

Key duties include overseeing event setups, reviewing requirements with Culinary and Bars, staffing and coaching the team, managing resources, analyzing sales and profitability by