Marketplace Operations Specialist / Music & Live Shows (Backoffice)

Fever; Ciudad de México; Presencial; MXN 400.000 - 600.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive compensation package

40% discount on Fever events

Home-office friendly

Private health insurance

Wellhub membership

20 days of annual leave

Free food and drinks

Fondo de Ahorro

Descripción de la vacante

A dynamic global company in Mexico City is seeking a Sales Operations team member. The role requires managing the internal Back Office, overseeing plans on the platform, and coordinating marketplace updates. Candidates should have over two years of experience in similar roles, strong bilingual skills in English and Spanish, and the ability to work under pressure. A great benefits package includes private health insurance and a friendly work environment. Join a young international team and impact a high-growth global leader.

Formación

• 2+ years in similar roles is required.
• Ability to work under pressure and manage high demand peaks.
• Fast learner with good information retention.

Responsabilidades

• Manage the internal Back Office system.
• Create and manage plans entering the platform.
• Ensure correct performance of database queries.
• Coordinate necessary changes in marketplace configuration.
• Maintain APIs integration.
• Monitor content updates in the Fever marketplace.

Conocimientos

Multitasking skills

Problem management

Interpersonal relationships

Fluency in English

Fluency in Spanish

Microsoft Office proficiency

Descripción del empleo

ABOUT THE ROLE

We are looking for a person to join the Sales Operations team. The tasks will consist of the following:

• Management of our internal Back Office system.
• Creation and management of all the plans that enter our platform.
• Weekly control of database queries to ensure the correct performance of our plans.
• Coordination with the different teams to carry out necessary changes in the marketplace configuration and their experiences.
• Maintenance and management of integration by APIs.
• Monitor and keep updated the content of the Fever marketplace.
• Attend weekly meetings with the different departments.

ABOUT YOU

• Fast learner and good information retention with good multitasking skills.
• Ability to work under pressure, and manage high demand peaks.
• Good social skills and management of interpersonal relationships (daily communication with all departments of the company).
• High level of English and Spanish.
• +2 years in similar roles.
• Decisive person, ability to react quickly and problem management.
• Fluency and good management of Microsoft Office, and in general with the different software tools.

BENEFITS & PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader.
• 40% discount on all Fever events and experiences.
• Work in the heart of the city in CDMX. Home-office friendly.
• Responsibility from day one and professional and personal growth.
• Great work environment with a young, international team of talented people to work with!
• Private health insurance.
• Wellhub membership.
• 20 days of annual leave.
• Free food and drinks in our kitchen!
• Fondo de Ahorro.

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply! If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice